Executive Director

Passionate about your well-being

• Executive Director
• Ottawa

* Current Opportunity*

SPRING LIVING OVERVIEW

Spring Living Retirement Communities () is a boutique, rapidly growing Canadian senior living owner/operator, who currently owns and operates retirement communities in Ontario and Quebec. The company has an ambitious growth plan to expanding through acquisition of mid-market retirement residences across Canada over the next 5 years. Spring Living’s mission is to create warm, welcoming and secure environments for residents, foster caring connections, and provide personalized services by team members who are committed to making a significant IMPACT every day.

Spring Living is the Retirement Community platform of the BAZ group; a Real Estate company that strategically acquires, develops, constructs and repositions assets throughout North America.

JOB OVERVIEW

REPORTS TO: Regional Director of Operations

The Executive Director of our community is responsible for the overall operation of the retirement residence including resident care, programs, services, environmental coordination and fiscal performance. Creates and operates a retirement residence where the residents enjoy a lifestyle and quality of life exceeding their expectations. Maintains a safe and secure environment for residents, visitors and other Team Members. All duties are performed in the best interest of the residents and their families, and in accordance with Spring Living’s vision, mission and values statements.

ROLES AND RESPONSIBILITIES

Resident Relations:

• Responsible for ensuring a safe, secure environment for all residents. Complies with all levels of legislation.
• Oversees all aspects of operational programs to ensure that the programs and property consistently meet Spring Living’s expectations for a successful and profitable retirement residence, while ensuring the well-being and comfort of residents’ remains of prime importance.
• Ensures quality care and services are provided to residents. Monitors quality of care and services, reporting, planning, organizing, implementing and evaluating remedial action and improvement plans (as required).
• Ensures the provision of meals for all residents utilizing the food plan provided. Ensures all Public Health regulations are maintained in relation to food storage, handling and preparation.
• Ensures the planning, implementation and evaluation of a recreation program to meet the identified needs of the residents.
• Responds to resident or family members concerns and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the VP of Operations.

Leadership:

• Develops creative and innovative programs and policies for the recruitment and retention of all categories of Team Member. Plans, implements and evaluates orientation and education programs for all Team Member. Provides leadership and motivation to ensure Team Members works to meet the goals of the residence while enjoying job satisfaction.
• Represents Management at regular council meetings as required, reviews minutes, responds to requests.

Budget & Financial:

• Assists with the preparation of the operating and capital budgets and receives budget approval from Corporate Office. Prepares monthly variance report, and submits with financial paperwork to Corporate Office for review.
• Adheres to budget and salary administration policies and practices for all Team Members. Reports salary changes to the Payroll Department as required.
• Implements, evaluates and controls payroll information practices for the residence ensuring that policies are administered fairly and interpreted correctly by all Team Member.
• Implements, controls and evaluates Petty Cash funds for the residence. Maintains records as per Company policy and procedure and submits petty cash vouchers to Corporate Office on a monthly basis.
• Provides Corporate Office with required documents on a timely basis, including reports or letters with any municipal officials (e.g. health inspections, fire reports, RHRA, building inspections or any matter as deemed the responsibility of the parent company).
• Responsible for residence and equipment maintenance, including evaluating plans, organizing and controlling repair and replacement requirements. Ensures all capital purchases are budgeted and approved by the VP of Operations.

Marketing & Occupancy:

• Responsible for the…