Beauty Manager

Position: Beauty Manager, Hourly Full Time Flexible Shifts
Location:

20395 Lougheed Hwy, Unit 130, Maple Ridge, British Columbia, V2X 2P9

Location:

20395 Lougheed Hwy, Unit 130, Maple Ridge, British Columbia, V2X 2P9

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.

With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?
Summary
To manage resources of the Beauty department in order to maximize and achieve sales targets.

The Ideal Beauty Manager Will
Drive a Passion for Results – Provide Thought Leadership – Analyze and solve problems
- Engage our People – Build collaborative relationships
- Demonstrate Personal Leadership and Build trust

Duties & Responsibilities
SALES EXPECTATIONS:

Utilizes corporate Sales Tracking Tools and Dashboard to set sales goals and to meet targets

Sells to customers and coaches / mentors staff in selling skills

Ensures sales maximized through developing effective sales techniques

Ensures staff achieve productivity objectives

Customer Service

Always put the Customer first and provides superior customer service

Monitors and communicates CSI survey results and objectives with team members

Actively models the desired behavior with eClienteling to provide superior customer service

Books appointments for events and manages annual incremental event schedule

Promotes products through marketing and encourages use of the PC Optimum program

Ensures staff are trained to beauty sales standards

Team Leadership

Mentors, coaches, trains, and motivates staff

Creates an environment where "selling is fun"

Prepares performance appraisals in association with Front Store Manager

Articulates and demonstrates "Blue Culture Principles" and C.O.R.E Values

Fosters an environment that supports "Blue Culture Principles" and "C.O.R.E Values"

Operations

Utilizes corporate sales tools to continuously track Sales

Ensures Cosmetic Operating Standards are in place

Identifies "peak hours" and schedules shifts accordingly

Qualifications

Planning, Judgment and Decision Making

Independent thinking and decision making when dealing with issues related to customer’s needs

This position requires the ability to act upon tasks and goals outlined by management

Develops a yearly plan for personal development

Work in conjunction with the Associate-Owner and Front Store Manager

Experience

Sales experience with a proven track record of achieving sales goals

Cosmetic experience

Effective verbal and written communication skills

Customer service oriented

Previous experience in leading a team

The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.

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Why work at Shoppers Drug Mart?
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed
At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our…