Stewardship & Communications Coordinator

Position Title:

Stewardship & Communications Coordinator

PROGRAM / SERVICE:  Ridge Meadows Hospital Foundation

REPORTS TO:

Major Gifts Officer, RMH Foundation

JOB CODE:  E2376 STATUS:
Full-time (37.5 hours per week)

OVERVIEW
The Stewardship & Communications Coordinator supports fundraising growth through donor-centered communications, stewardship initiatives, prospect research, and engagement strategies that strengthen donor relationships and encourage ongoing philanthropic support.

This position serves as a key operational link between fundraising strategy and donor engagement, supporting the Foundation's annual giving, major gifts, sponsorship, events, and community engagement activities. Working collaboratively with the Major Gifts Officer, Corporate & Community Engagement Officer, Executive Director, and external fundraising partners, the role helps ensure that communications and stewardship activities move supporters from awareness to engagement, engagement to giving, and giving to long‑term donor relationships.

Using donor insights, stewardship best practices, fundraising communications, and data‑informed engagement strategies, the role supports the Foundation's efforts to increase donor acquisition, retention, recurring giving, sponsorship engagement, and pipeline development across all fundraising channels.

KEY AREAS OF RESPONSIBILITY
Donor Stewardship & Engagement
Coordinates stewardship activities that strengthen relationships with annual, monthly, major, legacy and community donors. Supports donor recognition initiatives, impact reporting, stewardship communications, and donor experience activities that demonstrate the impact of philanthropic support and encourage continued engagement.

Works closely with fundraising staff to support donor cultivation efforts through donor profiles, briefing materials, stewardship plans, impact updates, and follow‑up communications. Assists with donor tours, physician engagement opportunities, donor events, and stewardship experiences that deepen donor relationships and support future fundraising opportunities.

Fundraising Communications & Campaign Support
Supports integrated fundraising campaigns across direct mail, digital communications, stewardship initiatives, annual reporting, sponsorship programs, and event‑related communications.

Works collaboratively with the Foundation's direct response fundraising partner to coordinate campaign content, timelines, approvals, and donor communications that support donor acquisition, donor retention, monthly giving growth, and fundraising participation.

Ensures communications across channels are aligned with fundraising objectives and include clear donor engagement and conversion opportunities.

Website, Digital Engagement & Donor Conversion
Maintains and coordinates Foundation website content, fundraising landing pages, donor stories, event information, stewardship content, and campaign messaging.

Supports email communications, digital fundraising initiatives, and donor engagement activities designed to improve donor conversion and retention. Monitors website and digital engagement activity to help identify opportunities to strengthen donor participation and fundraising performance.

Works to ensure all digital communications channels support the Foundation's fundraising priorities and provide meaningful pathways for donors, sponsors, event participants, and community supporters to engage with the organization.

Prospect Research & Pipeline Development
Conducts donor and prospect research to support major gift fundraising, sponsorship development, annual giving initiatives, and campaign planning.

Prepares prospect profiles and background research, identifies relationship connections, and supports cultivation planning and donor pipeline development. Assists fundraising staff in identifying opportunities to move donors, sponsors, event participants, and community supporters toward deeper engagement and philanthropic investment.

Event & Sponsorship Communications
Supports communications and stewardship activities related to Foundation events, including Fund Run, Rev Up, donor experiences, sponsorship activations, and community…