Client Care Coordinator (RN/RPN Job Maple Ridge area,BC Canada,Nursing

Position: Client Care Coordinator (RN/RPN)

Salary

The salary range for this position is CAD $49.20 - $67.08 / hour

Job Summary

We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.

Detailed Overview

Bargaining Unit for CRESST
- Fraser South: HSA

Bargaining Unit for all other sites: BCNU

In accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of practice and the Mission, Vision and Values of Fraser Health, and working collaboratively and in partnership with the interprofessional care team in the provision of person-centered and recovery oriented care, the Client Care Coordinator supervises and provides work direction to staff, coordinates staffing coverage, provides clinical leadership, guidance and support to team members and acts as a clinical resource the interprofessional team.

Assists staff to provide quality care by providing information based on specialized theory/practice, assessing clinical skills and/or assisting staff with client care activities as required.

Responsibilities

Provides leadership to the interprofessional team by coordinating client care activities, providing information and consultation to designated care providers and students through methods such as reviewing client and family needs or progress and troubleshooting and providing guidance/knowledge in the management of a client. Supports the staff involved in the caring for clients and their families and provides leadership on best practices related to the care of high risk clients.

Supervises and provides work direction to staff by methods such as scheduling, coordinating and adjusting work activities in accordance to the needs of the unit, establishing priorities and providing feedback on staff performance. Determines related training and orientation requirements and educational needs and provides input on setting and achieving team goals and objectives for the unit. Contributes as a team member to the selection of new staff and performance evaluation of staff through methods such as attending interviews, assessing clinical skills and providing input.

Evaluates the provision of care to clients and their families in accordance with the organization vision and values by observing staff/students, reviewing/auditing relevant documentation, interviewing patients and families to investigate clinical components of incident reports and providing intervention as required.

Participates in the development and maintenance of the safety programs,, ensuring that the safety and security of clients and staff is maintained by identifying and making corrective recommendations for any safety concerns.

Coordinates and participates in quality improvement and risk management activities through methods such as evaluating effect of changes in clinical practice, generating recommendations for alternative approaches to clinical practice, conducting safety audits and taking corrective action, tracking and evaluating critical incidents and recommending changes to selected practices, procedures or protocols. Initiates investigations on issues around care delivery, allegations of misconduct and client complaints and ensures timely defusing of involved staff and that critical incident debriefings are completed.

Participates in staff development activities in collaboration with the Manager through methods such as conducting needs assessments of the team and/or an individual staff member, coordinating the introduction of new skills/procedures, supporting autonomous clinical practice and arranging in-service sessions/orientations as required. Participates in the orientation of new staff by providing support and monitoring and evaluating the progress of the new staff members through consultation with staff and communicating staff performance information to the Manager.

Oversees quality assurance issues and assists in reviewing client records for legibility, completeness and accuracy; makes recommendations of the effectiveness of the program.

Consults and collaborates with interprofessional team members and other health care professionals/providers in the identification and resolution of a variety of client/family issues by methods such as encouraging staff to communicate in a confidential/professional manner and ensuring relevant information is documented accordingly. Identifies available resources to assist in the management and/or coordination of these issues and makes recommendations for alternative approaches and/or solutions.

Participates on committees and operational task groups as directed to facilitate the resolution of issues and/or to advocate for the goals and objectives of the program. Liaises with a variety of other programs, agencies and hospitals to share information and coordinate client care services.

Promotes research based practice through methods such as collaborating with others and promoting staff awareness and involvement in research activities, identifying practices/issues that…

Client Care Coordinator (RN​/RPN

Client Care Coordinator (RN/RPN