Relief Security Supervisor

Relief Security Supervisor - Chances Maple Ridge
Full Time Supervisor Maple Ridge, BC, CA

10 days ago

Requisition

Salary Range: $23.91 To $26.74 Hourly

At Chances Maple Ridge, our Security team plays a vital role in creating a safe, welcoming, and community‑focused environment for guests and team members alike. As part of a property known for its friendly neighbourhood atmosphere, lively bingo, weekend live music, and strong commitment to local fundraising, our Security professionals help ensure every visit feels comfortable, enjoyable, and supported.

Security team members are trusted ambassadors of the guest experience — maintaining a visible, professional presence on the gaming floor, responding with care and clarity during incidents, and supporting operations with sound judgment and calm leadership. Whether assisting guests, monitoring activity, or collaborating with other departments, the team contributes directly to the respectful, inclusive, and positive environment that defines Chances Maple Ridge.

If you take pride in professionalism, thrive in fast‑paced settings, and value being part of a team that brings safety, heart, and community spirit to everything they do, you’ll feel right at home here.

Key Accountabilities

Provides leadership, direction and mentoring to the security operation

Mentoring, coaching, and training front line security team members

Monitoring, documenting and preparing statements/reports on internal and external violations, unsafe conditions, potential hazards and suspicious people or activities

Enrolling guests in the self-exclusion program

Conducting regular patrols of the entire property as directed

Identifying risks and conditions that present safety concerns

Providing or assisting with First Aid for team members and guests

Responding to and resolving or escalating security concerns

Escorting guests and team members or assigning escort duties as required

Overseeing crowd control for special events

Liaising and communicating effectively with all appropriate operational departments

Developing and cultivating strong working relationships with all stakeholders

Ensuring compliance with licensing laws, health and safety and other statutory regulations

Performing other duties as assigned or directed

Education and Qualifications

Must hold active Security Officer position at Chances Maple Ridge

Must be available to work a flexible schedule including evenings, weekends and holidays

Computer literacy in MS

BST or GSO license

Serving it Right Certification

Ability to successfully obtain and maintain Gaming license

Ability to exceed internal and external customer expectations through timely, effective and service oriented communication

Computer literacy in MS Office

Work Environment Considerations

Regular office environment and non-traditional work hours will be required

Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified team members. Accommodation is available throughout the recruitment and selection process. Team members requiring accommodation are encouraged to contact Human Resources at any stage of the process.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.