Outreach Worker

Job Category:  Front-Line Outreach & Mental Health Workers

Requisition Number:  OUTRE
004250
Posted :
May 13, 2026
Full-Time
Rate : $33.49 CAD per hour
Locations  Maple Ridge, BC , CAN
Description   Status:  Temporary, Full-time (2 Year Contract)
Wage Range:  $33.49 - $35.31

Location:

Garibaldi Ridge, Corrections & Community, Maple Ridge, BC

Schedule:

Monday-Friday 8:30am
-4:30pm

Job Summary
This position is responsible for outreach activities designed to connect individuals who are homeless or at risk of homelessness with appropriate resources by use of the principles of psychosocial rehabilitation practices and in line with the mission, objectives and policies of Coast Mental Health. The majority of clients this program serves will have been released or will soon be released from custody of corrections.

This position operates in close partnership with BC Mental Health and Substance Use Services (BCMHSUS), Aboriginal Housing Management Association (AHMA), BC Corrections, and BC Housing.
Breaking the Cycle:
Housing First After Custody is a two‑year program with an end date of March 31, 2028. Continuation of services beyond this date is contingent upon renewal of funding through the Reaching Home Foundation. The successful applicant will work in tandem with a team of outreach workers and with a dedicated program manager to deliver culturally safe, strength‑based, and trauma‑informed Housing First services for individuals being released from correctional facilities.

The goal of the program is to support individuals who are exiting custody – many of whom are discharged without stable housing – to achieve successful transitions into housing and community integration.
A significant proportion of program participants are Indigenous people who experience compounding risks related to longstanding systemic barriers, including direct experience with homelessness or precarious housing.
Typical duties include   Initiate and actively participate in the development of viable and effective outreach and Housing First services that address the current and emerging needs of individuals exiting custody.
Work in partnership with Indigenous‑led and community organizations to support culturally safe service delivery.
Work closely to help secure housing and other supports for individuals being released from Alouette Correctional Centre for Women, Fraser Correctional Centre, and Surrey Pretrial Services Centre.
Assist clients with moves.
Connect individuals with new community resources after moving (labs, doctor, support groups, etc.).
Work with client support networks to facilitate successful independent living.
Provide one‑to‑one support and counseling on life skills and health maintenance.
Implement crisis management techniques when necessary.
Participate in appropriate community and public relations regarding the Coast outreach program, including networking with appropriate agencies, publicizing services, and engaging in public presentations.
Provide input and assist the manager with the planning, development, and evaluation of the outreach program.
Maintain all relevant records and statistics for both Coast reporting and Reaching Home requirements.
Fulfill any other responsibilities as assigned.
Job Qualifications
* Required Qualifications   Diploma in Community Social Service
Certificates in First Aid + CPR, WHMIS
Recent, related experience of two years, or an equivalent combination of education, training and experience or other qualifications determined to be reasonable and relevant to the level of work
Ministry of Justice Criminal Record Clearance
Valid class 5 and access to a vehicle is an asset
Knowledge and Abilities   Knowledge of housing issues and community resources
Knowledge of psychosocial rehabilitation practices
Knowledge of program policy and procedures
Knowledge and proficiency in relevant software
Ability to work with clients living with mental illness
Ability to work effectively independently and in cooperation with others
Ability to communicate effectively, both verbally and in writing.
Physical ability to carry out the duties of the position.
Ability to observe and recognize changes in clients.
Demonstrated ability to facilitate…