Experienced Service Advisor Volkswagen

Become a key member of Maple Volkswagen as an Experienced Service Advisor. Be the essential link between customers and technicians while driving service excellence.

This position within Zanchin Automotive Group opens a door to career development. As a Service Advisor, you will engage with customers, selling necessary vehicle maintenance and repair services.

Your role is vital in ensuring timely communication about repair statuses and guiding customers on maintenance schedules to enhance their vehicle performance.

Key Responsibilities:

• Sell required vehicle maintenance and repair services

• Liaise between customers and automotive technicians

• Explain maintenance services and associated costs

• Advise on maintenance importance and schedules

• Contact customers with repair status updates

Requirements:

• 1 to 3 years as a Service Advisor or in sales/customer service

• Preferred automotive and dealership experience

• Secondary School diploma or equivalent experience

• Proficiency in ERP and CRM systems

• Self-motivated with strong communication skills

Elevate customer service and automotive knowledge through this engaging position at Maple Volkswagen.
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