Membership Experience Associate

Join the Jewish Community Centre (JCC) in Maple as a Membership Experience Associate, where exceptional customer service and community connection come together. Enjoy flexible shifts with a focus on engaging with our diverse community.

As a Membership Experience Associate, you will play a vital role in member engagement at the JCC. Your responsibilities will include greeting guests, providing comprehensive information about our programs, and promoting classes and events. You are expected to work a flexible schedule, including evenings and weekends, ensuring a welcoming environment for over 75,000 members annually.

Key Responsibilities:

• Greet and assist members and guests warmly

• Provide detailed information on JCC programs and services

• Promote and sell memberships and event tickets

• Maintain cleanliness at fitness desks and assist with equipment

• Resolve member complaints in a professional manner

Requirements:

• At least one year in a customer service role

• Excellent communication skills in English, Hebrew or Russian preferred

• Ability to multitask and manage priorities

• Commitment to the JCC’s mission and values

• Technological skills to assist members effectively

Your passion for community and connection makes a difference at the JCC in Maple.
#J-18808-Ljbffr