Branch Manager

Branch Manager – A Leadership Role with Impact

Are you ready to lead with purpose, empower a high‑performing team, and help shape the financial futures of our members? At SMW Financial Credit Union
, we are more than just banking, we are building trusted relationships and strong financial foundations for the communities we serve.

If you value collaboration, personal growth, and a team that is genuinely invested in each other’s success,
SMW
Financial Credit Union is the place to grow your career. We have proudly served our members since 1953 with a member‑first philosophy which drives everything we do. Our mission is to build trusted relationships and strong financial futures for our members. Membership is open to anyone who lives, works, worships, goes to school, or volunteers in Anoka, Hennepin, Ramsey, or Washington Counties of Minnesota.

From home‑buying seminars to loan and deposit products, to investment services, we walk alongside our members on their financial journeys…and we need a dynamic Branch Manager to lead this charge in our Maplewood branch.

• Champions the credit union mantra of people helping people
• Believes in hiring for attitude and training for skill
• Fosters collaboration, trust, and growth for our team and our members
• Makes a real difference in real lives, every single day

Our Branch Managers work together with their staff to guide our members on the path to a bright financial future. This position draws on their experience and understanding to foster collaboration and teamwork, inspire optimism, and improve branch performance. Their passion for financial education is what helps connect our members to the solutions they need while inspiring sales with consistent service to drive measurable results.

As a Branch Manager, you will create excitement around products, promotions and initiatives – all while upholding our commitment to guiding our members forward. In addition, you will champion and cultivate strong integration of SMW’s products and services to carry out SMW’s mission and positively impact the financial wellbeing of SMW’s membership.

At SMW, we invest in our people with a generous and comprehensive benefits packages which include:

• $1,000 sign‑on bonus ($500 after 90 days, $500 after 180 days)
• 401(k) with matching
• Dental/Vision insurance
• Flexible spending account and health savings account
• Incentive pay
• Traditional and High‑Deductible health plan options available including no‑cost plans.
• Life insurance
• Paid time off, plus Federal Holidays
• Employee Assistance Program
• Optional AFLAC supplemental insurance
• Support for learning and growth through paid development & volunteer opportunities

• Bachelor’s Degree or equivalent experience
• Three plus years in financial services, to include leadership and supervisory experience
• Strong knowledge of teller and lending operations
• Meeting the credit unions monthly branch goals
• Strong service and sales coaching mindset
• Previous PC experience, Microsoft Office preferred
• Punctual and regular attendance as required by the job
• Excellent verbal and written communication skills
• Demonstrated ability to collaborate with other managers, functions, and departments and to work as a team player
• Self‑directed while displaying initiative and prudent decision‑making skills
• Ability to build trust, influence others, and drive performance with heart
• Available to work various hours and locations as needed
• This role is required to be compliant with the terms and conditions outlined in SMW Financial Union’s SAFE Act Policy, which includes the submission of fingerprints, the successful completion of an FBI background check and registration in Nationwide Mortgage Licensing System (NMLS).
  HOURS:40 hours scheduled between the hours of Monday through Friday 8:45am – 5:15pm and rotating Saturday 8:45am – 12:15pm;
  Exempt

1. Build and maintain an effective and integrated team within the branch including UB/Tellers and UBII/Loan Officer.

2. Partners with Branch Manager to coordinate staff schedules, workflow, and ensure effective operation of all parts of the…