Supervisor - Laboratory Services

Join our Laboratory Services leadership team as a Laboratory Services Supervisor, overseeing daily operations across multiple clinic laboratory locations, including M Health Fairview Clinic
- Maplewood, M Health Fairview Clinic
- Roselawn, M Health Fairview Clinic
- Rice Street, M Health Fairview Clinic
- Bethesda, and M Health Fairview Clinic
- Phalen Village. In this role, you will provide frontline leadership, support staff development, ensure operational excellence, and maintain high-quality laboratory services across the region.

This is a full-time, onsite, day-shift position, Monday through Friday, with responsibility for supporting clinics operating extended hours. Frontline staff schedules generally span 6:30 a.m. to 6:30 p.m. on weekdays. The Maplewood location includes an Urgent Care clinic with frontline staffing coverage from8:30 a.m. to 8:30 p.m. and occasional weekend leadership support responsibilities as needed.

The ideal candidate is a collaborative and approachable leader who thrives in a fast-paced healthcare environment, excels at building relationships across multiple sites, and is passionate about supporting staff while driving quality patient care.

The Technical Supervisor has direct responsibilities for the technical operation of a laboratory or a laboratory section. The responsibilities include the supervision of employees in collaboration with laboratory manager, director, and medical director(s). The Technical Supervisor assures the provision of accurate testing which best meets the customer expectations in a cost-effective manner.

• Provides daily supervision of the laboratory or laboratory section
• Supervises employees in collaboration with laboratory manager/director and medical director.
• Designs and directs workflow within department.
• Provides leadership in team building and conflict management.
• Promotes open and effective lines of communication within the work group, with other hospital/clinic departments, FV hospital entities, FV clinics, medical staff, and external sources.
• Assumes responsibility for the technical operations of the lab(s) or lab section(s)
• Supervises overall operation and technical activities of the laboratory.
• Ensures appropriate staffing models
• Directs workflow in the daily operation of a laboratory section and provide direction and problem-solving skills for laboratory functions.
• Oversees the performance of method development research, instrument correlation, and method validation.
• Assures the performance of accurate testing.
• Performs a wide variety of complex diagnostic and therapeutic testing.
• Performs waived, moderate or high complexity testing as defined by CLIA ’88.
• Oversees and/or performs laboratory information systems functions; ensures that change requests are communicated to LIS and that changes are implemented once made.
• Participates in and/or facilitates system standardization teams.
• Assumes responsibility for Human resource management:
• Recruits and selects high-quality employees for employment
• Responsible for monitoring the progress of the orientation and training of new and existing employees and students and ensures appropriate documentation is completed.
• Fosters environment that encourages staff engagement
• Encourages professional development
• Provides formal feedback and goal setting as part of written evaluations and conferences.
• Responsible for coaching and corrective action
• Develops learning plans.
• Re-evaluates staff progress toward goals during the year.
• Participates in planning and financial management for the lab or lab section
• Assists in planning for future developments including changes in staffing, workload, computer, space, equipment, and staff education.
• Collaborates with the manager in the preparation of the…