Research Specialist - Human Factors - Usability & User-Centered Design

Collaborate with Innovative 3

Mers Around the World. Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3

Mers. This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.

As a Research Specialist - Human Factors, Usability & UX Research, you will apply human factors psychology, usability, Voice of Customer, perception, cognition, and user-centered design to support innovative PPE and related digital experiences. You will translate user needs into product requirements, interface designs, workflows, validation methods, and evidence-based recommendations.

• Design and execute qualitative and quantitative human factors, usability, Voice of Customer, and user-needs research for PPE and related digital experiences.
• Plan and conduct expert reviews, interviews, surveys, observational studies, concept evaluations, and formative and summative usability studies.
• Translate findings into personas, use cases, workflows, user requirements, design requirements, interface concepts, and product recommendations.
• Evaluate physical and digital interfaces for comprehension, efficiency, accuracy, learnability, and safe use.
• Apply knowledge of perception, cognition, judgment, decision making, and biases to product and experience design.
• Use experimental design, statistical analysis, eye tracking, and other appropriate methods to generate reliable evidence for project decisions.
• Partner with industrial design, product engineering, software, front-end development, UX/UI design, regulatory, and business teams through iterative development.
• Explore augmented reality, virtual reality, and multimodal communication approaches that connect digital information and interaction with physical products.

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• Bachelor's degree (completed and verified prior to start) in Human Factors Psychology, Cognitive Psychology, Experimental Psychology, Human-Computer Interaction, User Experience, Industrial Engineering, Computer Science, Design Research
• Three (3) years of experience conducting usability, user experience, or Voice of Customer research in an industrial, academic, healthcare, consumer product, medical device, software, or safety in a private, public, government or military environment

• Doctorate or Master's degree in Human Factors Psychology, Cognitive Psychology, Experimental Psychology, Human-Computer Interaction, User Experience, Industrial Engineering, Computer Science, or a related discipline.
• Experience developing research protocols and applying qualitative and quantitative experimental methods, surveys, interviews, or observational research.
• Experience analyzing research data and communicating user needs and design recommendations to cross-functional stakeholders.
• Advanced knowledge of human perception, cognition, decision making, usability, user-centered design, and Voice of Customer research.
• Experience supporting PPE, safety products, medical devices, industrial equipment, software, or other complex physical and digital products.
• Experience with UI and workflow design, user-requirements gathering, concept generation, iterative testing, and design validation.
• Experience conducting formative and summative usability research, including research supporting regulated products.
• Proficiency in experimental design, statistical analysis, survey development, data visualization, and eye-tracking or equivalent behavioral research methods.
• Experience developing or evaluating augmented reality, virtual reality, multimodal communication, or interactive digital environments.
• Education or practical experience in electrical engineering, computer science, mathematics, software development, or front-end development.
• Strong experimental design, research moderation, scientific writing, data analysis, and technical communication skills.
• Ability to convert user insights into intuitive…