Reservationist

Transdev in Maplewood, NJ is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service‑oriented people who are dedicated to safety.

• Starting pay of $16.50 per hour (Union Collective Bargaining Agreement Payrate)

• Vacation: up to 6 days after 1 year
• Paid Sick Leave: 6 days annually for full‑time employees
• Medical, dental & vision after 90 calendar days of employment for full‑time employees
• Life insurance, 401(k) retirement benefits, and company holidays

• Answer customer calls and input ride information using a computerized scheduling system.
• Enter new customer information and changes into the system.
• Data entry into spreadsheets and databases.
• Resolve service‑related complaints.
• Create daily route maps of the reservations for the drivers.
• Other duties as required.

• High school diploma or GED required.
• 2 years reservationist or customer service experience.
• Computer literate.
• Excellent communication and listening skills.
• Must be able to work shifts or flexible work schedules as needed.
• Subject to a DOT drug testing and physical if applicable.

• Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces.
• Push and pull objects up to 10 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level.
• Tolerate exposure to considerable amounts of dust, vehicle fumes and noise.

Transdev maintains a drug‑free workplace. Applicants must be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.) and successfully pass a pre‑employment drug screen.

Transdev operates transportation systems across the U.S. and worldwide. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. As a global integrator of mobility, we are driven by our purpose to empower the freedom to move everyday through safe, reliable, and innovative solutions.

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Reservationist

Maplewood, NJ

• Entry level

• Full‑time

• Other
• Truck Transportation

• Job Category:
  Call Center / Dispatch / Reservationist / Scheduler
• Req
• Pay Group: FVZ
• Cost Center: 163

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.