General Manager

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The General Manager will proactively manage overall operations including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction and financial performance. This position is based in Essex, NJ, supporting the Essex County.

• Competitive compensation package of minimum $80,000–maximum $105,000
• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short‑term disability, voluntary long‑term disability

• Continuously build relationships with employees, the client, union partners, and the local community.
• According to location/client contract, set commercial and operational strategic direction for the business unit team.
• Lead the management team and employee work force to achieve corporate/property safety goals, service performance, and financial objectives.
• Identify, suggest, and develop business growth opportunities.
• Optimize the return on assets deployed within the business to include vehicle scheduling, maintenance, and performance management.
• Identify and analyze KPIs to maintain positive results.
• Ensure services are provided within budget and action plans are developed and implemented to improve operational efficiencies.
• Determine and deliver business unit budget.
• Ensure compliance with state and federal regulations and with Transdev corporate safety standards.
• Oversee all staff management and assign development training in liaison with the corporate teams appropriate.
• Ensure effective environmental compliance and sustainability management.
• Provide complete and accurate data collection, compilation, analysis, and reporting.
• Other duties as required.
• Travel requirement outside of immediate area 10%

• Completion of a four (4) year college degree in a relevant field is desirable, although a combination of relevant experience and education will be considered.
• Experience in Business Administration, Logistics, Transportation or related field or equivalent business experience preferred.
• At least five (5) years of experience managing a fixed route or paratransit bus operation of similar size and scope.
• Knowledge of relevant federal and state employment laws.
• Thorough knowledge of transit system regulations and operations.
• Ability to build solid and maintain strong working relationships with clients.
• Ability to manage cost control and financial budget.
• Working knowledge and proficiency with Microsoft Office Suite.
• Intermediate level understanding of technology, apps, Wi‑Fi, and transportation technology.
• Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.
• Ability to organize and perform work efficiently, strong attention to detail.
• Ability to navigate Labor Relations issues and work effectively with union partners, including labor grievances and negotiations.
• Must be able to work shifts or flexible works schedules as needed.
• Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

• Workout outside in varying temperature, weather, and humidity conditions—100% of the job is performed outside, work alone and in remote locations.
• Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces.
• Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level.
• Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this…