Vocational Rehabilitation; VR Specialist III

Vocational Rehabilitation (VR) Specialist III

Join to apply for the Vocational Rehabilitation (VR) Specialist III role at Service Source.

This full-time position pays a contracted rate of $24.60625 per hour.

Make an impact by joining Service Source, a champion for people with disabilities. Explore new opportunities! Service Source is an organization of talented people who drive innovation, embrace change, and strengthen communities.

The Rehabilitation Specialist III is responsible for providing clerical and fiscal support for the counseling and administrative staff.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Perform typing, filing, record keeping, copying, and other clerical assignments as assigned, including answering phones.
• Support Accounts Payable; complete and submit forms for payments, submit travel requests and reimbursements in a timely and accurate manner, complete timesheets timely, submit expenses within the month incurred.
• Manage the Client Service Authorization Process including preparing, initiating, reconciling, and paying Department of Vocational Rehabilitation (DVR) invoices for payment. Generate Rehabilitation Information Management System (RIMS) reports, such as Outstanding Authorization Report, Annual Review Report, or other performance reports as requested by the Director or his/her designee. Assist other Rehabilitation Specialists with training if needed. Cover other workloads with the support of the other Specialists when staff are out.
  
  Provide training and support to other offices if needed.
• Interact with consumers at the discretion/direction of the Vocational Rehabilitation Counselor (VRC) or Administration, to assist consumers with their rehabilitation programs. May maintain contact with customers and document in case file. Assist in the scheduling of appointments for consumers, which may include follow up calls to vendor providers or consumers. May be required to assist consumers with shopping which is sponsored through their rehabilitation program.
  
  Assist with orientation process in office or virtually.
• Provide information to community entities and participate in community events, such as job or transition fairs. Communicate with community partners and/or employers to expedite services for consumers.

• Maintain inventory of office supplies and equipment.
• Prepare order forms for supplies and equipment.
• Collect outgoing mail and prepare for postal service, courier, or overnight service.
• Interact with consumers at the discretion of the VRC or Administrative Staff, to assist consumers with their rehabilitation needs.
• Support other offices at different locations in the Unit if needed.
• Review and comply with Certified Rehabilitation Counselor (CRC) Code of Ethics Guidelines.
• Assist with creating and processing Traditional Vocational Rehabilitation (VR) Referrals and Pre‑Ets Potentially Eligible Referrals. Participation in Orientations.
• Assist VRC’s and Team’s mission in meeting the Workforce Innovation and Opportunity Act (WIOA) deliverables.
• Assist with Intakes as assigned by Supervisor.
• Perform other responsibilities as assigned.

• Associate Degree (AA/AS) in business, accounting, social service or related field preferred.
• High school diploma or General Educational Development (GED) plus two (2) years work‑related experience may substitute for an associate degree.
• Valid driver’s license and/or access to reliable transportation to perform work‑related travel required. Eligible drivers must have a good motor vehicle record (MVR).

• Proficient in the use of word processing, spreadsheet, graphic computer applications (Word, Excel, Power Point). Database experience required.
• Excellent communication skills, both written and verbal.
• Ability to develop and maintain professional working relationships with management, coworkers, staff and the general public.

While performing the duties of this job,…