Patient Scheduler

Our mission, vision, and values make us who we are at Baptist Health and are at the center of everything we do. At Baptist Health, we positively impact the human experience for patients, employees, and physicians. Our success comes from a culture of quality and dedication that is instilled into every member of the Baptist Health family. This year, and for 24 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, based on employee feedback.

We’ve also been recognized as one of America’s Most Innovative Companies and People Magazine included us in 50 Companies That Care. Based on the U.S. News & World Report  Best Hospital Rankings, Baptist Health is the most awarded healthcare system in South Florida, with its hospitals and institutes earning 45 high-performing honors.

We take great pride in offering flexible scheduling options to accommodate the diverse and dynamic needs of our employees. Onsite Childcare at any of Baptist Health’s Early Learning Centers, Wellness Advantage, Baptist Health’s comprehensive program of fitness and wellness services, Baptist Health Market, a 24-hour online store for Baptist employees where you can buy household items at a discount, Paid Parental Benefit, Adoption Benefit of up to $10,000 per child, Access to Life Works, Baptist’s employee assistance program for everyday needs, Pastoral Care Services, Lactation Services and Public Transportation Benefit.

As part of our culture of caring, we invest in various ways to help you thrive. Our goal is to support your overall well-being, just as we do for the patients we are privileged to serve. We are committed to providing some of the most generous benefits in the industry. Including, but not limited to:
Team bonuses, Employee of the month, quarter, and year Service Awards, Retirement plans with matched contributions of up to 4%, PTO Cash-Outs, Scholarship Programs/Tuition Reimbursement, Employee Referral Program, Leave Sharing, SoFi Student Loan Refinancing, Free Life Insurance, Dependent Life Insurance, Career Counseling, Group Legal Services, Work-Life Integration.

The Patient Scheduler is responsible for scheduling patient appointments (surgical, diagnostic therapy and other procedures/treatments). The Patient Scheduler obtains and verifies necessary demographic and insurance information. The Patient Scheduler registers patients and enters data into scheduling systems. The Patient Scheduler maintains records and accounts. The Patient Scheduler provides professional customer service. The Patient Scheduler serves patients by greeting and helping them.

The Patient Scheduler leads and trains other schedulers and acts as a resource. Estimated pay range for this position is $19.73 - $23.87 / hour depending on experience.

• High School Diploma, Certificate of Completion, GED,or equivalent training or experience required.

• Minimum required experience 5 years
• Experience in Healthcare and/or Customer Service setting, Surgery preferred.
• Working knowledge of Microsoft Office and Scheduling Systems ( Access, Centricity, Pathways Healthcare Scheduling, Chartlinks etc.).
• Medical Terminology required
• Experience with high volume calls
• Excellent verbal and written communication
• Excellent interpersonal and customer services skills
• Must be organized, detail-oriented, and able to multi-task

EOE, including disability/vets

Job Type: Part-time

Pay: $19.73 - $23.87 per hour

Work Location:

In person