Event Manager | Courtyard Faro Blanco Resort

Shaner Hotels has an amazing opportunity at our 83‑room Courtyard Marathon Florida Keys. This hotel is conveniently located on the Florida Bay in Marathon, offering easy access to the area's top destinations, including Aquarium Encounters, Big Pine Key and Key West. We offer our guests a well‑equipped fitness center, on‑site dining for breakfast, dinner, and cocktails, and an outdoor infinity pool with hot tubs and a tiki bar.

Shaner Hotel Group

Shaner Hotels is one of the foremost award‑winning hospitality owner‑operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full‑service, select‑service, extended‑stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands‑including hotel development, design and construction, e‑commerce, and revenue management.

You can find out more by visiting our website, !

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
• Help ensure compliance with and completion of all daily operational procedures by the Sales department.
• Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures.
• Monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel.
• Meet group coordinator/hostess prior to the function, introduce yourself, and ensure that all arrangements are agreeable.
• Coordinate the group’s requests for additions/changes to scheduled arrangements in accordance with departmental standards.
• Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.
• Foster and promote a cooperative working climate, maximizing productivity and employee morale.
• Meet with clients to work out the details of their functions, escort them through the property, and highlight facility features as well as available services.

The Event Manager is responsible for all details regarding all conventions in house, while servicing and being available to the clients while on the property. This position requires a high level of positive attitude with a strong belief in service, and is responsible for the management of all aspects of the Convention Services department in accordance with hotel standards; coordinates and details client functions and maintains budgeted revenues through successful completion of client functions;

directs, implements and maintains a management philosophy which serves as a guide to Convention Services staff.

• High school graduate, some college preferred.
• Minimum 1‑year prior experience in Sales, Catering or Convention Services.
• Ability to satisfactorily communicate in English with guests, management, and co‑workers to their understanding.
• Ability to speak effectively before groups of customers or employees of the organization.
• Bilingual in English/Spanish a plus.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Familiarity with Sales and Marketing tools.
• Knowledge of all styles of room set‑ups, standard equipment involved, and proper handling of the standard equipment.
• Knowledge of accommodating room capacities and organizing set‑up requirements from information on Banquet Event Orders.
• Knowledge of local activities and attractions appropriate for clientele.