Area People & Culture Manager

Isla Bella Beach Resort
1 Knights Key Blvd
Marathon, FL 33050, USA

Tranquility Bay Beachfront Resort & Isla Bella Beach Resort | Marathon, Florida

Located in the heart of Marathon in the Florida Keys, Tranquility Bay Beachfront Resort and Isla Bella Beach Resort are two premier oceanfront destinations that embody the relaxed elegance and natural beauty of the Keys.

Tranquility Bay offers a peaceful escape across 12 lush acres with 103 beach houses and guest rooms, a 2.5-acre private beach, three pools, and signature dining at Butterfly Café and TJ's Tiki Bar. Just minutes away, Isla Bella spans 24 waterfront acres with 199 modern guest rooms, a mile-long beach, full-service spa, marina, and multiple dining venues.

Together, these sister resorts create a dynamic hospitality environment committed to exceptional guest experiences and outstanding service.

We are seeking an organized, personable, and motivated Area People & Culture Manager to support Human Resources operations across Tranquility Bay Beachfront Resort and Isla Bella Beach Resort.

This position plays an important role in employee relations, recruitment, onboarding, training, compliance, employee engagement, and daily People & Culture operations. Working closely with resort leadership and the People & Culture team, the Area People & Culture Manager helps maintain consistent HR practices, support team members, and foster a positive and welcoming workplace culture.

The position is also responsible for coordinating and managing the resorts' H-2B and J-1 programs , including communication with sponsoring agencies and immigration partners, documentation, onboarding, and employee arrivals and departures.

The ideal candidate is approachable, detail-oriented, and proactive, with strong organizational skills, sound judgment, and the ability to manage multiple priorities in a fast-paced hospitality environment.

Coordinate daily Human Resources functions across both resort properties.

Serve as a resource for employees and department leaders regarding HR policies, procedures, and workplace concerns.

Assist with employee relations matters, including attendance, performance concerns, workplace conflicts, and corrective action, with guidance from People & Culture leadership.

Support employee investigations, documentation, and resolution of workplace concerns as directed.

Assist with employee separations, leave of absence requests, workers' compensation matters, and other HR processes as needed.

Maintain accurate, organized, and confidential employee files and records.

Support compliance with company policies and applicable federal, state, and local employment laws.

Respond to employee questions and concerns professionally, ensuring appropriate follow-up.

Maintain positive working relationships with employees and department leaders across both properties.

Take ownership of the day-to-day coordination and administration of the resorts' H-2B and J-1 programs.

Communicate with immigration attorneys, sponsoring agencies, recruitment partners, and internal departments throughout the process.

Coordinate required documentation, application timelines, and program deadlines.

Maintain accurate records of participating employees, visa status updates, arrival dates, employment periods, and departures.

Coordinate onboarding, orientation, and arrival arrangements for H-2B and J-1 employees.

Work with the appropriate departments to coordinate employee housing and transportation arrangements as needed.

Monitor program requirements and follow up on outstanding documentation or deadlines.

Serve as a point of contact for participating employees regarding program-related questions and concerns.

Provide regular updates to People & Culture leadership regarding program status and upcoming needs.

Partner with department leaders to support recruitment and staffing needs.

Review resumes, coordinate interviews, conduct reference checks, and process background checks and pre-employment requirements as needed.

Assist with job postings, recruitment initiatives, and hiring events.

Coordinate new hire onboarding and ensure required employment documentation is completed accurately.

Facilitate New Hire Orientation and assist with employee training and development programs.

Maintain employee records and update HR systems as needed.

Track required training and follow up with…