Housing Coordinator

Isla Bella Beach Resort
1 Knights Key Blvd
Marathon, FL 33050, USA

Isla Bella Beach Resort is seeking a proactive and highly organized Employee Housing Coordinator to oversee the day-to-day operations of our employee housing program while providing administrative support to the People + Culture department.

This position is responsible for the overall coordination of employee housing, including occupancy planning, resident communication, move-ins and move-outs, inspections, unit readiness, housing documentation, and vendor coordination. The Employee Housing Coordinator will also serve as an administrative resource for the People + Culture office, helping maintain an organized and efficient workplace and supporting routine HR functions.

The ideal candidate has experience in property management, residential housing, apartment operations, leasing, or resident services and is comfortable balancing administrative responsibilities with an active presence throughout our employee housing locations. Success in this role requires initiative, strong follow-through, attention to detail, sound judgment, and a service-oriented approach.

Coordinate the day-to-day operations of the resort's employee housing program across multiple housing locations

Manage housing assignments, move-ins, transfers, consolidations, and move-outs

Monitor current and upcoming occupancy and proactively plan for anticipated housing needs

Partner with People + Culture and Recruiting to forecast housing needs for incoming employees

Conduct move-in, move-out, and routine housing inspections

Coordinate apartment turnovers and ensure units are clean, safe, properly furnished, and ready for incoming residents

Partner with Engineering, Housekeeping, and outside vendors to coordinate maintenance, repairs, pest control, cleaning, and other housing needs

Coordinate access to occupied units for approved vendors and maintenance personnel when necessary

Track open housing work orders and follow through to completion

Maintain inventory of furniture, appliances, linens, keys, and other housing assets

Identify housing supplies, furnishings, appliances, or other items that need to be purchased and communicate ordering needs to the People + Culture Manager

Document unit damages and coordinate necessary follow-up, repairs, or replacements

Maintain organized housing storage and supply areas

Manage housing assignments effectively to maximize available occupancy

Prepare apartments and bedrooms for incoming residents, including bed and linen setup and other turnover needs

Assist with light cleaning and organization when necessary to ensure units are ready for occupancy

Coordinate and maintain linens and housing supplies for resident arrivals

Address basic household needs such as replacing light bulbs, batteries, and similar items

Assist with organizing and relocating housing supplies, furnishings, and household items as needed

Regularly assess housing locations for cleanliness, maintenance, safety, inventory, and operational needs

Escalate larger maintenance, repair, or property concerns to the appropriate department or People + Culture Manager

Serve as the primary point of contact for employees residing in company housing

Communicate housing policies, expectations, move-in and move-out procedures, inspections, and community standards

Respond to resident questions, concerns, and housing requests in a timely and professional manner

Address roommate concerns and assist with conflict resolution when appropriate

Maintain positive resident relationships while consistently and fairly enforcing housing expectations

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