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Lobby Ambassador

Job in Marco Island, Collier County, Florida, 33969, USA
Listing for: mymvw
Full Time position
Listed on 2026-10-11
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Customer Service Rep, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 20.6 USD Hourly USD 20.60 HOUR
Job Description & How to Apply Below
Position: Lobby Ambassador ($20.60/hr)

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Lobby Ambassador
, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled:
  • Competitive pay
  • Medical/Dental/Vision/401K opportunities
  • Travel discounts
  • Credit Union Membership
  • Tuition Reimbursement
  • Professional Counseling & Family Support
  • Growth and Development Opportunities
As a Lobby Ambassador, a typical day will include:
  • Provide warm and welcoming greetings to all guests. Utilizes tools to seamlessly screen targeted customers and connect them to a Marketing Executive.
  • Supplies Owners and guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities.
  • Ensures proper coverage and execution throughout the lobby as directed and maximizes interactions during peak arrival periods.
  • Promotes awareness of brand image internally and externally.
  • Assists with any additional strategies to drive Marketing efforts and Site Volume.
  • Takes inventories and ensures all desks in the lobby are stocked with appropriate levels of supplies and collateral.
Guest Experience and Company Standards:
  • Welcome and greet guests; anticipate and address their needs.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Always follow company policies and safety procedures.
To Become a Lobby Ambassador:
  • Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
  • Available to work a flexible schedule to include weekends and holidays.
  • Position may require background and drug screening, in accordance with state and local requirements.
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

#LI-AM1

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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