HCA Outpatients

Weare seeking an experienced Healthcare Assistant (HCA) to join our busy

Pre-Assessment and Outpatient Department in our local private hospital.

Thisvaried role suits a friendly, flexible team player with strong communication skills, working closely with Nurses and Consultants to support patients through elective surgery and outpatient care.

Key Responsibilities

Support patients inpre-assessment and outpatient clinics

Independently perform ECGs,venepuncture, blood pressure monitoring and observations

Assist Consultants duringclinics and minor procedures

Manage clinics, act as achaperone and use hospital IT systems accurately

Clean, decontaminate and maintain equipment, including nasendoscopes

Maintain clean, well-stockedclinical areas

Deliver high-quality,patient-centred care

About You

Experienced HCA confident indiagnostics

Professional, respectful and an excellent communicator

Strong IT, organisational andtime-management skills

Interviews W/C 9th March 2026

Support patients attending Pre-Assessment and Outpatient clinics

Performclinical diagnostics independently, including ECGs, venepuncture and blood pressure monitoring

Assist Consultants during outpatient and minor procedure clinics

Manageclinics efficiently and support patient flow

Actas a chaperone in line with policy

Clean,decontaminate and maintain flexible nasendoscopes and other specialist equipment with Tristel systems

Accurately use hospital IT systems and maintain patient records

Communicate effectively with patients,relatives and the multidisciplinary team

Demonstrate professional interpersonal behaviour and contribute to a positive team environment

Spencer Private Hospitals recognise and value all their staff and are committed to developing a well-trained and flexible workforce.

Staff wellbeing is a priority for the organisation with some perks of employment being -

• Free on-site staff car parking
• Staff discount for treatments
• Investment in staff training
• Annual salary increment
• Additional benefits available in line with our NHS colleagues

We are also fortunate enough to be based in East Kent, arguably one of the most beautiful parts of the UK, often boasting the best weather due to our close proximity to Western Europe and is aptly know by the missive `the Garden of England. We are a short hop across the channel to France with the added bonus of fast rail connections to Europe, London and surrounding areas.

The availability of high-quality schools which support grammar school education as well as academy and private schools are all available within the locality.

Our CQC report has a rating of Good and we are now on an improvement trajectory to Outstanding.

• Deliver high-quality, compassionate care to patients, maintaining dignity, privacy, and respect always.
• Assist patients with personal care, mobility, and activities of daily living, promoting independence where appropriate.
• Undertake and accurately record routine clinical observations (e.g. blood pressure, pulse, temperature, urinalysis, height, weight, BMI, glucose monitoring) and promptly upscale abnormal results to registered staff.
• Carry out delegated clinical and diagnostic procedures within own competence and training, including specimen collection, venepuncture, ECGs, wound care, pre-assessment diagnostics, and assistance in procedure clinics.
• Assist with medication-related activities (including eye drops and medication storage) strictly in accordance with training, competency assessments, and local policy.
• Perform High Level Decontamination of Scopes in line with training and competence
• Work within Outpatients and Pre-Assessment

• Experience in the provision of care to individuals in an outpatient working environment
• Ability to record and document medical records
• Ability to follow clinical policy and procedures
• HLS
• Health and Safety awareness
• Moving and Handling awareness
• Undertaking patient observations

• Caring and friendly
• Ability to listen sensitively and empathetically
• Supportive to patients
• Clam under pressure
• Committed to providing quality patient care
• Taking basic observations

• Flexible working patterns to meet the service needs which will include weekend and evening work

• Safeguarding training
• GCSE English or Equivalent
• Experience of Surgical / Medical patient care

• Excellent communication skills, listening to patients and aware of escalation procedures
• Motivational skills
• Ability to problem solve
• Ability to communicate effectively and appropriately
• Experience with ICPs

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,164.07 to £27,334.40 a year dependent upon qualifications and experience