Restart Scheme - Employment Advisor

We are seeking a passionate and driven individual to coach and prepare learners, job seekers, clients, and individuals (including those from challenging backgrounds such as ex-offenders or NEET participants) for the world of work. This role focuses on supporting individuals into sustainable employment, apprenticeships, and meaningful career pathways.

You will deliver high-quality, end-to-end employability support, including information, advice, and guidance aligned with recognised frameworks such as the Matrix and Gatsby Standards. From initial onboarding and assessment through to job placement and in-work support, you will play a key role in transforming lives and improving career outcomes.

The role involves both one-to-one and group coaching, helping individuals build confidence, resilience, and the skills required to succeed. You will support learners with CV writing, job applications, interview preparation, and job searching using relevant digital tools and platforms.

You will work closely with employers, colleagues, and external partners to identify opportunities, match candidates to roles, and ensure successful progression into employment or apprenticeships. Maintaining strong relationships and delivering excellent customer service will be central to your success.

In addition, you will manage a caseload effectively, maintain accurate records using case management systems, meet performance targets and KPIs, and ensure full compliance with safeguarding, health and safety, and contractual requirements.

About You

You are an enthusiastic, motivated, and empathetic individual with a genuine passion for helping others succeed. You have experience delivering high-quality employability support, including CV writing, job search, and interview preparation, particularly for individuals facing barriers to employment.

You are confident in coaching both individuals and groups, with the ability to inspire, motivate, and build self-confidence in others. You understand how to identify a person’s strengths and align them with suitable job or apprenticeship opportunities, using a strengths-based approach.

You have experience engaging with employers, arranging interviews, and gathering feedback to improve outcomes for learners. You are skilled in supporting individuals into employment and ensuring they sustain their roles through ongoing engagement and support.

Ideally, you have knowledge of the social enterprise sector and an understanding of offender services or substance misuse/recovery environments.

You are highly organised, able to manage a busy caseload, prioritise effectively, and meet deadlines. You are comfortable using ICT systems and digital tools, and you produce accurate, high-quality reports.

With excellent communication and interpersonal skills, you build trust easily, put people at ease, and maintain a positive, “can-do” attitude. You are persuasive, persistent, patient, and able to perform well under pressure while maintaining professionalism at all times.

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -

• Training and…