Field Service Engineer; Semiconductor Equipment Chandler, AZ

The Field Service Engineer is a remote role, based in Chandler, Arizona. Travel may be required to support customer equipment at other locations. Responsibilities include installation, maintenance, troubleshooting, and support of semiconductor wet and dry processing equipment at the Company’s customer sites .

Perform preventive maintenance, troubleshooting, repairs, and upgrades on semiconductor wet processing equipment

Install, commission, and support new equipment at customer sites in accordance with safety and manufacturer specifications

Diagnose and resolve technical issues using diagnostic tools and technical documentation

Provide on-site and remote technical support and training to customers

Perform other related activities, including parts ordering and site-specific requirements

Document service activities and equipment issues using company reporting systems

Maintain a high level of customer satisfaction and professionalism

Provide after-hours phone and on-site support as required

Associate’s degree or higher in electrical, electronics, mechanical engineering, or related field, or equivalent industry experience

3–5+ years of experience in semiconductor equipment service or a related technical field

Knowledge of semiconductor manufacturing, silicon wafer fabrication, flow controls, pneumatics, chemistry, and basic computer programming

Strong electronic and mechanical troubleshooting skills

Comfortable working around hazardous chemicals and in confined spaces

Ability to lift up to 50 lbs and work under high-pressure conditions

Strong written and verbal communication skills in English

Proficient with Windows OS, MS Office, and standard service documentation tools

Willingness and ability to travel up to 80% of the time, including trips lasting up to four weeks