Receptionist, Administrative​/Clerical

Receptionist at H&R Block

Join to apply for the Receptionist role at H&R Block.

Our Company:
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to maintain a high performing, connected culture where everyone feels like they belong.

We are pursuing a long-term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

As a seasonal Client Service Professional/Receptionist, you’ll focus on how to wow clients now and in the future, helping clients make confident, informed decisions about their lives, careers, and money, and building client relationships that grow stronger each year.

It would be even better if you also had

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

What you’ll bring to the team

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as they would like to be scheduled
• Help ensure all client needs are met during service (in person, over the phone, or virtually)
• Maintain office cleanliness and organization of resources with the team
• Other duties as assigned

Your Expertise

• Experience in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with the ability to use Microsoft Office

Why work for us

We invest in our people by supporting their total well-being. Our benefits help associates plan for health, wellbeing, and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to build healthy habits
• Neurodiversity and caregiver support for you and your family
• Discounts on everyday items and services
• Benefits with eligibility requirements:
  Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan

The Community You Will Join

We are committed to a Connected Culture where trust, care, and connections help us work together and create an environment where everyone feels safe to bring their authentic self to work and belong to a larger team. You will be in an exceptional work environment recognized on Best Companies lists and surrounded by colleagues who support each other.

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.