Operations Manager

Location: Marietta, Georgia

Reports To: President / Business Leader

Employment Type: Full-Time

Appell Striping of Georgia is seeking an Operations Manager to lead the day-to-day execution of our commercial pavement maintenance operation.

This role owns the business from sold job to completed job
.

The Operations Manager is responsible for scheduling, field crews, equipment, materials, subcontractors, job quality, safety, job profitability, and customer communication throughout the production process. The expectation is simple:
complete quality work safely, on time, and at or above the margin we sold it for.

This is a hands‑on leadership role. The right person will spend significant time in the field, develop strong crews, solve problems quickly, and create the operating discipline necessary to scale the business.

• Own the production calendar and scheduling of all sold work.
• Coordinate labor, equipment, materials, subcontractors, and customer access requirements before each job.
• Ensure crews have clear job scopes, site plans, materials, and expectations before arriving on site.
• Adjust schedules quickly when weather, customer issues, staffing, or other conditions change.
• Maintain visibility into upcoming production capacity and communicate constraints before they become problems.

• Lead, coach, and hold field technicians accountable for performance.
• Conduct regular jobsite visits and provide hands‑on leadership when needed.
• Establish clear expectations for professionalism, productivity, workmanship, and customer interaction.
• Develop crew leaders capable of independently managing jobs in the field.
• Participate in recruiting, onboarding, training, performance management, and personnel decisions.

• Ensure every project meets Appell standards and the customer's agreed scope of work.
• Inspect jobs throughout production and before final completion when appropriate.
• Reduce callbacks, rework, missed scope, and customer complaints.
• Own operational resolution of customer issues and elevate significant concerns quickly.
• Ensure job photos, documentation, and closeout requirements are completed.

• Understand the estimated labor, materials, equipment, and subcontractor assumptions for every project.
• Manage each job to protect or improve estimated gross margin.
• Identify scope changes and additional work before completing work outside the original proposal.
• Track labor hours, material usage, subcontractor expenses, and operational variances.
• Review completed jobs to identify why projects performed above or below expectations.
• Partner with sales to improve estimating based on actual field results.

• Own the safety culture for Appell's field operation.
• Ensure employees follow company safety procedures, OSHA requirements, traffic‑control practices, PPE requirements, and equipment procedures.
• Conduct regular safety meetings and jobsite observations.
• Immediately address unsafe behavior or conditions.
• Ensure incidents are properly documented, investigated, and corrected.

• Maintain accountability for trucks, striping machines, sealcoat equipment, trailers, tools, and other company assets.
• Maintain preventative maintenance schedules and minimize unnecessary equipment downtime.
• Ensure crews properly clean, maintain, secure, and return equipment after jobs.
• Manage inventory levels for paint, sealer, crackfill material, traffic‑control equipment, and other frequently used supplies.
• Reduce waste, loss, theft, and unnecessary purchases.

• Coordinate subcontractors used for asphalt repair, specialty services, or additional production capacity.
• Ensure subcontractors understand the scope, schedule,…