Customer Care Quality & Training Lead
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Call Center / Support, Bilingual
RXO Inc. is seeking a Senior Specialist, Customer Care to deliver exceptional service for our customers and internal teams. You will audit calls, identify training gaps, and drive continuous improvement across processes and policies.
The role requires 2 years in customer service in a call center, with strong proficiency in Windows applications and MS Office. A proactive trainer mindset and data-driven approach will help you excel at RXO.
As a Customer Care Quality & Training Lead, you will play an important part at RXO Inc. in Marietta, GA, United States.
Join RXO Inc. and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Customer Care Quality & Training Lead role at RXO Inc., based in Marietta, GA, United States.
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