Epic Principal Trainer

Join the application for the Epic Principal Trainer role at Wellstar Health System.

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Functions under the direction of the Learning & Development Manager. The Epic Principal Trainer possesses competencies in educational theory and mastery of educational design, implementation, and evaluation, as well as a sound knowledge of how technology is situated in the workflow of clinicians and others within healthcare; in particular, the electronic health record. The role will develop and maintain course curricula and supporting training materials, design robust evaluation methods, act as a content expert for creating and providing training for the Epic application, build and maintain the training environment, manage updates to policy and procedure documentation related to training, conduct training for new staff, provide refresher training, and coordinate training for software upgrades and updates.

• Uses Adult Learning Theory to develop world-class EPIC training by designing and developing role-based training programs to support the approved workflows and associated policies and procedures.
• Develops and maintains the EPIC training environment in a manner consistent with the overall training strategy which includes a simulated environment that mirrors the health system’s facilities, resources and patients.
• Develops e‑Learning modules as necessary to support the overall training strategy.
• Coordinates the training logistics (courses, classrooms, registrations, time frames, etc.) in collaboration with other department team members and department managers.
• Prepares training materials used during training sessions.
• Develops evaluation of training programs and ongoing assessment of training materials.
• Maintains system documentation.
• Uses Adult Learning Theory to deliver Epic Training.
• Trains end‑users on proper use of the application.
• Manages work of supplemental trainers as necessary.
• Trains newly‑hired employees as part of their orientation.
• Provides demonstrations of system functionality.
• Coordinates training of end‑users for upgrades, new releases, etc.
• Provides on‑call training to clinicians (e.g., physicians, nurses, etc.) as dictated by operational needs.
• Acts as the content expert to provide support for the Well Star Connect Project team in the area of training.
• Leads training initiatives for small and medium‑sized IT system projects.
• Understands the IT project life cycle (initiation, planning, execution, and closure) as directed by the EPMO.
• Works closely with project leaders and managers and assists with the development of project plans.
• Leads planning, developing, execution and tracking of training for IT System Projects.
• Analyzes workflows, documents proposed training plans, and promotes process changes to support the proficient use of the system.
• Collaborates with Application Analysts, Subject Matter Experts, and Operational Leaders in the design and development of role‑based training programs to support the workflows to be implemented.
• Supports end‑users onsite during go‑live events.

High school diploma required or equivalent.

Associate’s Degree preferred. Bachelor’s Degree preferred.

All certifications are required upon hire unless otherwise stated.

Certified in Epic application or must complete Epic certification within 180 days. Required upon hire. Must maintain Epic certification in assigned application module to assure Epic active status.

Experience as an instructor, educator or facilitator of learning programs is strongly preferred. If not, must complete Well Star Educator…