Service BDC Representative
Listed on 2025-12-31
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Entertainment & Gaming
Customer Service Rep
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Join Our Team at Ed Voyles Hyundai – Service BDC Representative
Location: Ed Voyles Hyundai | Smyrna, GA
Are you a highly driven individual with a passion for customer service and a sharp attention to detail? Do you thrive in a fast-paced environment and enjoy being the friendly, reliable point of contact for customers? Ed Voyles Hyundai is looking for a professional and motivated Service BDC Representative to join our growing service team.
What You’ll Do
- Handle inbound and outbound calls to schedule and confirm service appointments
- Deliver exceptional customer service via phone, email, and in-person
- Accurately process customer payments and handle cashier duties
- Support the service advisors and team with administrative tasks
- Maintain organized records and ensure all customer interactions are documented
- Communicate effectively with customers and coworkers in a high-volume setting
- Motivated, self-starter with a team-oriented mindset
- Excellent communication and customer service skills
- Strong attention to detail and accuracy in processing transactions
- Ability to multitask and stay organized under pressure
- Previous experience in a dealership, BDC, or cashier role is a plus, but not required
- Must be dependable, punctual, and professional
- Family-owned, well-established automotive group
- Supportive team environment and growth opportunities
- Competitive pay and benefits
- A company that values integrity, service, and commitment to excellence
- Seniority level
Entry level
- Employment type
Full-time
- Job function
Sales and Business Development - Industries Motor Vehicle Manufacturing
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