Business Office Float

Join to apply for the Business Office Float role at United Surgical Partners International, Inc

Northwest GA Surgery Center is looking for a motivated performer to join our Business Office team as a Business Office Float. We are seeking a top performer with an extensive knowledge of billing, collections, reimbursement of claims processing, insurance verification, and scheduling. This is a fast‑paced environment committed to producing the highest quality work for our surgery center. An ideal candidate will be personable and courteous.

Under the direction of the Business Office Manager, the candidate is responsible for covering any aspect of the business office necessary. Duties include scheduling, insurance verification, financial counseling, patient calls, and chart building. The successful candidate will possess outstanding multitasking abilities, communication skills, teamwork, and the ability to keep up in a fast‑paced working environment. Experience in customer service encounters or programs is essential.

• Verifies insurance prior to patient’s arrival, including Add‑Ons and Direct Admits.
• Obtains pre‑certification from insurance companies for procedures that require it.
• Requests office notes from referring physicians if needed for authorization.
• Calculates and informs patients of the amount due.
• Communicates with the doctor's offices.
• Ensures all required forms are placed in designated areas of the patient’s chart.
• Prepares charts for the next‑day surgeries within required deadlines (no less than 3 days prior to surgery, for all cases scheduled 4 days or more in advance).
• Prepares medical consents for each chart.
• Labels necessary documents and adds physician orders.
• Conducts outbound collection calls to patients regarding their medical invoice, answers questions, and sets up payment plans.
• Utilizes various collection strategies and methodologies to contact consumers to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.
• Displays knowledge of health‑care financing and medical collections.
• Other duties as assigned.

• Minimum 2–4 years of hospital or medical office experience preferred.
• Experience in insurance verification and scheduling preferred.
• Ability to communicate verbally and non‑verbally in a professional manner.
• Demonstrated ability to use time wisely in preparing work area to meet high‑paced demand.
• Genuine desire to work and improve the hospital as a whole.
• Exceptional multitasking abilities.
• Strong medical terminology knowledge.
• Excellent phone etiquette and customer service skills.

Entry level

Full-time

Project Management and Information Technology

Hospitals and Health Care