Human Resources Specialist

The Human Resources Specialist provides specialized support to the Human Resources Retirement team. Responsibilities include preparing retirement packets and related correspondence for upcoming retirees, as well as maintaining and updating “M” (Medical) and “B” (Beneficiary) records in the Advantage system. The incumbent assists with data entry in an external retirement database and communicates with retirees or vested employees to obtain missing information or resolve pending benefit actions.

This position plays an essential role in ensuring the accuracy, timeliness, and confidentiality of retirement-related processes.

Serves as a specialist to provide guidance and support to departmental managers and County employees: interprets and explains County policies and procedures; counsels managers regarding employment actions; ensures compliance with HR policies and regulations; and coordinates work with other HR staff as needed.

The Human Resources Specialist provides specialized support to the Human Resources Retirement team. Responsibilities include preparing retirement packets and related correspondence for upcoming retirees, as well as maintaining and updating “M” (Medical) and “B” (Beneficiary) records in the Advantage system. The incumbent assists with data entry in an external retirement database and communicates with retirees or vested employees to obtain missing information or resolve pending benefit actions.

This position plays an essential role in ensuring the accuracy, timeliness, and confidentiality of retirement-related processes.

Serves as a specialist to provide guidance and support to departmental managers and County employees: interprets and explains County policies and procedures; counsels managers regarding employment actions; ensures compliance with HR policies and regulations; and coordinates work with other HR staff as needed.

• Administer and process benefits and leave for retirement: receive and review benefits and leave forms, requests, and documentation; verify accuracy and completeness of information; enter and update transactions in HR systems; coordinate actions and exceptions with HR managers as required.
• Processes employment terminations for retirees: receives and reviews terminations; schedules and conducts exit interviews; prepares exit paperwork; calculates leave payouts; and enters/updates terminations in HR systems.
• Performs customer service functions in person, by telephone or by email; provides information and assistance regarding department services, forms or other issues; responds to questions, complaints, or requests for service from employees, departments, and HR staff; and resolves related problems.
• Periodically provides training to department representatives; conducts compensation/benefits portion of new hire orientation.
• Performs other related duties as assigned.

Bachelor's Degree in Human Resources Management, Industrial Organizational Psychology, Organizational Behavior, Public Administration, or related field required; supplemented by three years of progressively responsible experience in benefits, HR system administration, recruitment, test development and administration, human resources or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

• Experience in a public sector human resources environment, preferably local, state, or federal government, specifically in benefits administration.
• Experience managing a large-scale of HR related projects to ensure timely completion.
• Outstanding interpersonal skills: must display…