Project Coordinator, Service Delivery

Sage Net HQ
10205 E 61st St
Suite D
Tulsa, OK 74133, USA

Empowering Connections, Inspiring Possibility

Sage Net is the single, accountable partner unifying connectivity and digital experiences for widely distributed enterprises. We design, deploy, manage, and monitor critical infrastructure across thousands of locations. Our U.S.

-based Network Operations Centers operate 24/7, and our national field force delivers consistent outcomes from pilot to scale.

Trusted connections guide how we work and what we build. On the networking and digital side, it means reliable, secure, and visible systems that keep every store, every screen, and every customer connected. On the human side, it means transparent communication, collaborative problem solving, and long-term partnerships with our customers, teammates, and communities.

With a three-decade track record in managed services, Sage Net boasts a long-term customer base that includes some of the nation’s largest retail, restaurant, c-store, and financial brands. Headquartered in Tulsa, Sage Net has regional offices in Atlanta, Toronto, and Washington, D.C.

As a Project Coordinator, you will coordinate assigned stages and work streams of multi-site technology deployments, including network connectivity, broadband, SD-WAN, wireless, cellular, satellite, digital signage, voice, and related solutions. You will maintain installation readiness, schedules, project records, financial accuracy, field-resource coordination, and stakeholder communication. Working across internal teams, customers, vendors, and field service partners, you will identify dependencies, resolve routine issues, elevate risks, and help ensure deployments are completed safely, accurately, on schedule, and within approved scope and budget.

You will be expected to work independently or semi-independently under general direction, exercise sound judgment, and maintain accurate information in applicable business systems.

• Coordinate multiple concurrent projects and deployment work streams of varying complexity, ensuring client and internal commitments, schedules, dependencies, and deliverables are effectively managed through completion.
• Create, maintain, and close service orders, project tasks, and related records in applicable CRM, ERP, ticketing, scheduling, field-service, and project management systems to support accurate execution and timely billing.
• change-management windows, permits, escorts, broadband availability, configuration requirements, and any other installation dependencies.
• Coordinate field service partners from assignment through completion, ensuring technicians understand the scope of work, schedule, site requirements, safety expectations, check-in and check-out procedures, required deliverables, escalation processes.
• Coordinate onsite installation activities involving VSAT and satellite systems, broadband modems, routers, firewalls, switches, wireless access points, phones, digital signage, structured cabling, and related equipment.
• Review field deliverables for completeness and accuracy, including required forms, photographs, test results, equipment information, customer acceptance, and check-in and check-out documentation before work-order acceptance and closure.
• Solicit and evaluate technician bids; validate quotes and invoices; obtain client authorization for out-of-scope work; identify potential cost variances; and complete ticket-processing steps accurately and on time.
• Maintain timely, professional communication with customers, program managers, engineering, logistics, configuration, field resources, property managers, and other stakeholders regarding status, schedules, risks, dependencies, and escalations.
• Identify and document…