Quality and Continuous Improvement Supervisor

Marietta, GA, United States

Come build something that matters. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top‑notch team of approximately 48,000 diverse and high‑performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®

As a Quality Assurance and Continuous Improvement Supervisor, you’ll be part of our Marietta Team working as an on‑site employee. You’ll get to:

• Provides and maintains measures of the Plant's quality performance in terms of quality costs, customer returns and complaints, product conformance, and manufacturing and supplier performance.
• Establishes quality performance goals.
• Reports and takes action when goals are exceeded.
• Defines the system, policy, and procedures for the control of quality in and for the Plant and regularly determines adherence to these by all functions.
• Makes changes as required to improve effectiveness.
• Conducts audits of the Plant Quality Assurance system, including adequacy of records, effectiveness of procedures and performance of personnel.
• Provides for the development of product quality and reliability, and the definition of product quality characteristics, control points, inspection for conformance, means of determination, records and feedback for purchased and manufactured materials, parts and products.
• Provides for the evaluation and control of product and process quality through: inspection for conformance to requirements of purchased material and parts, work‑in‑process, finished goods, packaging and labeling; controls disposition and costs on nonconforming material; identifying corrective action needs; assurance of gages, measuring and test equipment accuracy.
• Recommends department organization, expense and capital, long‑range plans and budget needs, and operates the department within approved budget.

Support ISO 9001 certification program

Participate with internal ISO audits to monitor compliance.

Assist with recertification during Registrar visits.

Develop and maintain work instructions per ISO requirements.

Assist with Supplier Performance Reviews.

Document floor complaints.

Issue NCMRs and CARs as needed.

Follow up with correctives actions to insure compliance.

Audit key vendors as necessary.

Participate In New Product Development. Attend PLMT meetings.

Research new processes as directed.

Collaborate with Value Stream Engineers on Standard Work Development, Improvements and Training.

Develop Cpk and process control plans for new products.

May require FMEA and PPAP documents.

Compliance to all Plant Environmental, Health and Safety policies and Environmental and OSHA regulatory requirements.

Facilitates kaizen events and other lean initiatives such as 5’s, one‑piece flow, standardized work, Kanban.

Performs workplace audits and streaming processes within area of responsibility.

Utilizes knowledge of value stream analysis; project management; data collection and analysis; and development and implementation of process improvements to drive change.

Creates work instructions, reports, and presentations using accurate data to drive continuous improvement.

• You love to learn and grow and be acknowledged for your valuable contributions.
• You’re not intimidated by innovation.
• Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:
• 4‑year college degree in Quality / Engineering or related technical field.
• 5+ years of related Quality…