Sr. Account Manager

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The primary purpose of this role is to drive sales for Lowe's largest regional pro customers at a faster rate than the general populace of Lowe's pro customers. This will be accomplished by building relationships with larger Pro customers and leveraging opportunities to deploy product and account management solutions, resulting in sales gains. The Sr. Account Manager will attend trade shows, conduct jobsite/customer office visits, introduce more product categories, promotional pricing, key product solutions, and close sales.

• Drive Pro sales for assigned and prospect portfolio of customers by conducting market research, cold calling, following through on lead generation, meeting with clients/customers on a regular basis in their place of business, jobsites and trade shows.
• Schedule regular visits to worksites to determine if additional product is needed, take orders, and work with store to fulfill the order.
• During customer meetings negotiate pricing and contract terms to close sales.
• Conduct district research of pro customer opportunities to find the highest opportunity customers to pursue.
• Work with assigned accounts and pull together all relevant information to create an effective strategy to deploy for those accounts.
• Work cross‑functionally with District Managers and Store Managers to bring services and products needed to increase pro sales for each of the SAMs' customers.
• Meet with the highest purchasing decision makers to conduct supplier annual reviews, coordinate and lead quarterly and annual planning and production meetings, hold vendor‑specific trade shows and board‑of‑director vendor approval meetings.
• Conduct 12‑15 sales calls each week to review products, production schedules, planning schedules, delivery timing and new product introductions; ensuring these sales calls are scheduled 1‑2 weeks in advance.
• Apply a consultative selling strategy to understand the needs of the customer and apply a proactive selling approach when scheduling ongoing follow‑ups with sales opportunities.
• Build strong working relationships with District Managers, Store Managers, Regional Vice Presidents.
• Use all relevant selling tools, selling programs and fulfillment channels to bring the most effective solutions that will best benefit the pro customer.
• Update the District Manager on a weekly basis regarding sales and customer opportunities, wins and sales performance, including yearly planned sales.
• Influence the District Manager and store managers regarding service and in‑stock needs to assist specific customer needs.
• Work cross‑functionally with district and regional merchandising team members to ensure the proper and most relevant products related to managed account customers.
• Communicate effectively with Regional Pro Sales Director and Divisional Sales Director.
• Research and analyze the market to ascertain competitive services, Pro programs and price ranges to leverage trends and better serve customers.
• Integrate with customer’s accounting and business operations practices to support and integrate processes between Lowe’s and the customer’s purchasing and accounting systems.

• Bachelor’s degree in business or related field or equivalent experience.
• 3‑5 years relevant professional sales experience.
• Experience selling products and services to strategic accounts and/or B2B selling.
• Experience with CRM technology.

• Sales experience in the maintenance, repair, operations, construction, home improvement, or property maintenance industry.

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.

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Lowe’s is an equal‑opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability, medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information or any other category protected under federal, state or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training and/or experience.

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