Road Supervisor​/Dispatch

Road Supervisor/Dispatcher

Transdev in Marietta, Georgia is hiring a Road Supervisor/Dispatcher. Road Supervisor/Dispatchers ensures all routes are completed in compliance with safety procedures. We are seeking customer service-oriented professionals who are dedicated to safety.

Competitive compensation package of $22.50 (46,800)

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

• Communicate job requirements and responsibilities to drivers.
• Day to day scheduling, counseling, and submitting evaluation reports to local management.
• Conduct on-the-scene accident investigations; assist drivers in preparing accident reports, OSHA reports and safety violations documents.
• Develop and host driver training and safety courses; train new drivers and retrain drivers involved in accidents.
• Observe drivers on the road - correct safety problems on the scene while documenting violations.
• Liaison between drivers and both the customers and organization in customer service concerns
• Evaluate and monitor driver safety and performance in compliance with legal, employment and labor policy matters.
• Assist Safety Manager with DOT/FTA compliance - drug testing and recordkeeping.
• Drive routes periodically.
• Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
• Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
• Manage emergency situations for vehicle operators; act as liaison between the carrier and emergency services.
• Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
• Other duties as required.

• High School Diploma or GED required;
  Technical degree preferred.
• Valid Commercial Driver’s License (CDL) with acceptable driving record.
• 3–5 years’ experience in transportation operations, including dispatching and/or supervisory responsibilities (transit supervisory experience preferred).
• Strong communication, customer service, and interpersonal skills.
• Ability to manage emergencies and resolve problems effectively using sound judgment.
• Computer proficiency, including Microsoft Outlook, Word, Excel, and PowerPoint.
• Knowledge of DOT/FTA regulations and compliance requirements.

• Must be able to work shifts or flexible work schedules as needed.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• Work environment will be a combination of both indoors and outdoors.

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good.

Find out more at  or watch an overview video at

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

California applicants:
Please Directly Review CA Employee Privacy Policy.