Educational Services Specialist - Educational Services

Educational Services Specialist

In an environment of continuous quality improvement, the Educational Services Specialist is responsible for assessing learning needs, planning, organizing, implementing, conducting, evaluating, and revising educational and staff development programs according to educational standards, policy and procedures using the principles of adult education. Exhibits the Memorial Health System (MHS) Standards of Excellence and exercises strict confidentiality at all times.

• Job Location:
  
  Marietta, OH
• Position Type:
  Salary
• Salary Range:
  Undisclosed
• Job Shift: 8-Hour Varies, As Scheduled
• Job Category:
  Professional

• Education Specialist:
  • Assess learning needs, plan, develop, implement, and evaluate the outcomes of evidence-based/best-practice education; education is based on environmental scans, gap analysis, and trending needs of physicians, nursing, and other hospital staff.
  • Collaboratively formulate and maintain educational programs in response to strategic objectives, service line, quality and patient outcome data, regulatory standards, and annual needs assessment.
  • Collaborate with departments, education coordinators, and leaders; serve as educational expert, mentor to educators, and liaison for content experts.
  • Acquire continuing education hours for various healthcare disciplines to maintain compliance for contact hour providerships.
  • Maintain records, reports data, and provide reports pertinent to regulatory agencies, education or programs, departmental goals, key metrics, or quality data.
  • Ensure adherence to standards of the American Heart Association programs, RQI and other accrediting agencies for required certifications; support staff certification through instruction.
  • Collaborate with Human Resources, IT, department leaders, and education coordinators to maintain new hire orientation, onboarding, and validation of staff competence.
  • Act as a change agent to facilitate communication, collaboration of key stakeholders, workflow design, and implementation of an education plan due to accreditation, regulatory standards, process improvement, LEAN, or best practice.
  • Assume all other duties as necessary.
• CME Specialist:
  • Assess learning needs, plan, develop, implement, and evaluate education programs for physicians, nursing and other hospital staff (NPs & PAs).
  • Formulate education programs in response to strategic objectives, quality and patient outcome data, regulatory standards, accreditation requirements, and annual needs assessment.
  • Collaborate with physicians, PAs & NPs, nursing, administration, and departments to develop physician education based on evidence-based best practice; evaluate impact on patient outcomes and quality metrics.
  • Develop and acquire continuing education hours for physician education programs; maintain accreditation compliance for physician providerships (ACCME and AOA).
  • Assist in formation and revision of goals, policies or procedures related to physician education; participate in review and revision of physician education.
  • Prepare reports and maintain records pertinent to educational programs and departmental operations.
  • Facilitate communication, workflow design, implementation and education plan of changes due to accreditation and regulatory standards; process or system improvements as a result of LEAN, quality/process review, etc.; or from best practices.
  • Work collaboratively with physicians, the CME committee, and other hospital employees to achieve the desired outcomes with physician education.
  • Collaborate with physician recruitment and liaison services to assist with onboarding and orientation of physicians across the health system.
  • Maintains compliance in RQI.
  • Assume all other duties and responsibilities as necessary.

• Minimum Education/Experience
  
  Required:
  • Current licensure in the State of Ohio as a Registered Nurse (if an RN) or other appropriate certification/licensure if non-nursing.
  • Master’s Degree in Nursing, Education, Information Technology, or other healthcare related field required.
  • Experience with training, learning design and development, e-learning concepts, tools, and instructional design knowledge preferred.
  • Must be able…