Retail Sales Associate MARIETTA - Captain D Seeley Mia Dr in Avg

Retail Sales Associate - Marietta

2 days ago Be among the first 25 applicants

Get AI‑powered advice on this job and more exclusive features.

We're a national wireless preferred retailer with 200+ retail stores across the U.S. Since ’93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and services our customers demand! Do you think you have what it takes to be an Archer? If so, keep reading!

Arch Telecoms Mobile Associates (MA) work as part of a retail team to bring the brand to life. They live and breathe the brand and Arch Telecoms core values. Our MAs are brand ambassadors, creating energy and excitement around our products and services. They thrive in a fast‑paced fun environment where customer needs are their first focus, building new and deepening existing relationships.

They continuously build expertise in uncovering customer needs and have a passion for educating, demonstrating, and recommending device and service solutions. This is a learning role, where you will work with your team to build required skills and expertise in preparation for a promotion to Mobile Expert upon training completion.

• Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care, or in‑store.
• Explore individual needs and provide hands‑on demonstrations of the latest technology in-store.
• Side‑by‑side sell to find personalized solutions beyond the bare‑bones device and service plan, keeping customers connected to the people and lifestyle they love.
• Guide your customers through their purchasing experience with thoughtful questions, informative answers, and shared expertise.
• Approach service and sales needs with patience, honesty, and empathy.
• Become proficient in using digital tools designed to enhance interactions and onboarding to actively demonstrate how our coverage stacks up in customers’ neighborhoods, why plans and services allow them to live unlimited, and how we’re redefining wireless.
• Complete training on in‑store experience, new skills and processes, systems knowledge, and reference resources.
• Build relationships with employees across channels to collectively own the customer experience and resolve issues, creating a seamless, run‑around‑free environment.
• Identify and hand‑off small business leads.
• Develop strong peer relationships where we are all accountable for the company’s success.
• Have a good time while providing first‑class customer experience.

• A strong desire to learn and master the skills required of our customer advocates, building meaningful connections with customers.
• Competitive drive and confidence to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing best practices while serving customers and resolving issues.
• Effectiveness at balancing customer experience and performance goals.
• At least 6 months of customer service and/or sales experience; retail environment preferred.

• Employee Stock Ownership Program (ESOP)
• Competitive hourly pay
• Uncapped commission earnings
• Automatic raises when reaching attainable milestones
• Exciting opportunities for career advancement
• A culture of care & excellence
• Health benefits for full‑time employees
• Bonuses: monthly sales incentive programs, contests, rewards and more.

• Be at least 18 years of age.
• High school degree or GED.
• Ability to stand for long periods of time.
• Ability to lift objects weighing up to 25 lbs.
• Reliable transportation.
• Full‑time (40 hours) or part‑time (20+ hours) availability.

Diversity & Inclusion is a foundational principle of Arch Telecom. We embrace a diverse workforce and welcome everyone to our team. You're free to be yourself.

Apply now:

Inquiries:

Internship

Full‑time

Purchasing

Retail