PT Optical Sales Associate

PT Optical Sales Associate – Shopko Optical, Marinette, WI

Part‑time Optical Sales Associate position at Shopko Optical. Combines state‑of‑the‑art technology, exceptional eye care, and Midwestern values to deliver high‑quality products and services.

• Competitive wages & sales incentives
• Volunteer pay
• Sick pay (accrues per state law)
• 401(k) with match and 100% vested
• Employee assistance program
• On‑the‑job training & certification
• Teammate recognition program
• Teammate discounts on eyewear and contact lenses

Provide excellent patient and customer service in the selection, ordering, and dispensing of eyewear. Complete pre‑screening activities prior to patient exams. Prepare work orders for the optical lab. Process medical billing information. Maintain frame inventory.

• Provide excellent customer and patient service according to company and Optical Center standards.
• Analyze patient eyewear needs.
• Recommend specific lenses, lens coatings, and frames.
• Assist patients in selecting frames according to style, color, and measurements.
• Order and dispense eyewear accurately and professionally.
• Assist patients with frame repairs and adjustments.
• Show patients how to insert, remove, and care for contact lenses.
• Assist the optometrist with case histories and screenings.
• Maintain knowledge of third‑party plans and claims.
• Explain promotions and special lens offerings to patients and customers.
• Balance accounts.
• Prepare work orders with specific instructions for the optical lab.
• Process medical billing information.
• Ensure proper merchandising of frame inventory.

• High school graduate or equivalent.
• Maintain license as required by state.
• To become certified, teammate must complete Shopko OCE Certification requirements and calendar modules.
• Previous experience in an office and/or optical dispensing is preferred.
• Able to handle multiple customer interactions/phone calls at a time.
• Able to work with patient eyewear needs including analyzing prescriptions, repairs, adjustments, and lifestyle dispensing.

• Effectively communicate at all levels through written and two‑way verbal communication.
• Read and write at a high school graduate level.
• Sit or stand for extended periods of time.
• Operate various office equipment (PC, telephone, fax machine, copier, etc.).
• Lift 10 to 20 pounds.
• Have near, distance, color, and depth perception.
• Have manual and finger dexterity, hand/arm steadiness, and good eye‑hand coordination.
• Grip and hold items and operate a cash register, optical equipment and tools.
• Work normal and/or extended hours (evenings, nights, weekends) to meet deadlines.
• Travel independently to support company objectives and personal development.

• Seniority level:
  Entry level
• Employment type:
  
  Part‑time
• Job function:
  Sales & Business Development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required.