Phlebotomist II

Phlebotomist II

The Phlebotomist II supports high-quality patient care by performing blood draws and other specimen collections, handling and processing samples, and maintaining accurate documentation in a fast-paced laboratory or hospital setting. This role also assists with troubleshooting, training, and recommending workflow improvements to ensure safe, efficient, and compliant operations.

• Perform venipuncture and blood draws using straight needles and butterfly needles with a high degree of accuracy and professionalism.
• Collect and store blood, urine, fecal, and other specimens according to established procedures and protocols.
• Explain venipuncture, blood draw, and other specimen collection procedures clearly and courteously to patients to ensure understanding and comfort.
• Match laboratory requisition forms to specimen tubes and verify that all information is accurate and complete.
• Label, centrifuge, split, and freeze specimens as required by the specific test order.
• Check all test requisitions or computer-generated labels against the script or order to ensure 100% accuracy.
• Package specimens for transport, following all protocols to maintain specimen integrity during handling and transit.
• Store specimen samples at the required temperature and place them in the appropriate collection containers or tubes, following protocol for each test.
• Fully understand and correctly interpret physicians orders related to laboratory testing and specimen handling.
• Perform and record maintenance and decontamination activities in accordance with laboratory standards and safety procedures.
• Update patient information and related data accurately in the appropriate systems or documentation.
• Answer telephone calls and provide laboratory results as authorized to satisfy inquiries in a professional manner.
• Comply with all OSHA and DEP regulations and follow safety and infection control protocols at all times.
• Attend required annual department trainings and maintain up-to-date knowledge of procedures and regulations.
• Assist with troubleshooting issues related to specimen collection, processing, or workflow and make recommendations for process improvements.
• Participate in training activities to support team development and consistent adherence to laboratory procedures.

• Valid Phlebotomy certification for the state of employment, as required by state regulations.
• Minimum of 6 months of work experience performing venipunctures in a fast-paced laboratory or hospital setting.
• Demonstrated proficiency in phlebotomy, including venipuncture and blood draws using straight needles and butterfly needles.
• Ability to collect, label, centrifuge, split, freeze, and store specimens according to established procedures and test requirements.
• Strong attention to detail when matching laboratory requisitions to specimen tubes and verifying patient and test information.
• Ability to understand and follow physicians orders accurately.
• Knowledge of specimen handling, packaging, and transport protocols to maintain sample integrity.
• Understanding of and compliance with OSHA and DEP regulations and laboratory safety standards.
• Proficiency with Microsoft Office Suite for basic data entry, documentation, and communication tasks.
• High School Diploma or GED.
• 24 years of overall relevant experience in a medical, laboratory, or related healthcare environment.

• Experience working in a fast-paced environment where multitasking and prioritization are essential.
• Strong verbal communication skills to explain procedures clearly and courteously to patients and to respond to telephone inquiries.
• Customer service mindset with the ability to interact with patients and clinical staff in a professional and compassionate manner.
• Comfort with reading and relaying laboratory results over the phone in accordance with applicable policies.
• Willingness to participate in ongoing training and professional development.
• Interest in long-term growth within a large laboratory organization, with potential to learn new skills and transfer to different sites over time.

This role operates in a clinical laboratory or hospital setting that is fast-paced and highly regulated, with strict adherence to safety and infection control standards. The position involves frequent interaction with patients, clinical staff, and laboratory personnel, as well as regular use of standard phlebotomy equipment, collection tubes, centrifuges, and computer systems, including…