Inside Sales Associate

Location:

Marinette, WI

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. At Airgas, we RESPECT, HONOR and VALUE diversity.

• The Inside Sales Associate focuses on selling to customers over the phone.
• The Inside Sales Associate resolves customer account needs and fostering long-term satisfaction through dedicated service and coordination.
• This position is centered on selling and or nurturing existing relationships and supporting the Sales Team.
• Responsible for managing key accounts with the support of the Branch Manager.
• Responsible for handling complex inventory order management for those key accounts.
• Ensure alignment on customer account needs by resolving inquiries promptly and thoughtfully.
• Collaborate with internal teams to maintain excellent records and account health.
• Provide meaningful assistance to ensure clients feel supported and heard.
• Foster a sense of partnership across departments to resolve complex inquiries efficiently.
• Maintain a collaborative and team-oriented approach to daily office operations.
• Provide backup support for the branch counter by helping with the walk-in traffic, answering customer questions, completing cylinder exchange, help organize the showroom.
• Will obtain forklift certification to handle branch cylinders.

• Base pay plus bonus opportunities!
• Monday - Friday, no weekend work!
• Career Growth:
  Hands-on training and career development.
• Comprehensive Family Benefits:
  Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for Parents:
  We offer a 14-week paid child birth benefit to support growing families.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access:
  Your benefits start after just 30 days of employment
• Medical, dental, vision plans.
• Short-term and long-term disability.
• Life and accidental death and dismemberment (AD&D) insurance.
• Employee Assistance Program (EAP).
• Pre-tax commuter transportation benefit.
• Parental leave.
• Floating holidays.
• Jury duty leave.
• Funeral/bereavement leave.
• Paid holidays for all eligible full-time employees.
• 401k plan with company matching funds.
• Tuition reimbursement.
• Discounted college tuition for eligible employees’ dependents.
• Airgas Scholarship Program for dependent children.

• A high school diploma or equivalent.
• Prior customer service and/or inside sales related experience required.
• Communicates effectively both verbally and in writing; listens effectively and clarifies information as needed; works well with others in a team environment across the organization knowing who to engage to achieve results.
• Uses candor and sensitivity in their dealings with others.
• Exhibits customer focused behavior such as building positive relationships and strives to understand customer’s needs, both internal and external.
• Self-motivated with excellent organizational and time management skills to include the ability to multi-task and effectively manage projects in a diverse organization.

• Additional post high school education and/or training preferred.
• SAP experience preferred.
• Industrial Gas and/or Welding experience preferred.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected…