Specialist, IT/Tech, IT Support
Job in
Marion, Williamson County, Illinois, 62959, USA
Listed on 2026-10-12
Listing for:
AISIN World Corp. of America
Full Time
position Listed on 2026-10-12
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
- Provide technical support to team members
- Perform software and hardware installations
- Set up new devices, including computers, printers, and other office equipment
- Troubleshoot network account issues and perform account maintenance
- Troubleshoot and repair software and hardware issues
- Provide training and assistance for technical issues
- Perform secondary phone administration
- Maintain familiarity with Microsoft Office 365, Windows, and antivirus software
- Provide after-hours support as needed
- Provide technical documentation and training to users
- Manage Oracle support
- Assist with IS security
- Manage Service Desk tickets
- Assist with IS hardware support and installation
- Provide technical support to team members
- Perform software and hardware installations
- Set up new devices, including computers, printers, and other office equipment
- Troubleshoot network account issues and perform account maintenance
- Troubleshoot and repair software and hardware issues
- Provide training and assistance for technical issues
- Perform secondary phone administration
- Maintain familiarity with Microsoft Office 365, Windows, and antivirus software
- Provide after-hours support as needed
- Provide technical documentation and training to users
- Manage Oracle support
- Assist with IS security
- Manage Service Desk tickets
- Assist with IS hardware support and installation
- Effective written and verbal communication skills with internal and external contacts
- Strong problem-solving skills to analyze the root cause of software and technical issues
- Strong customer service skills
- Strong Microsoft Office skills
- Basic networking knowledge
- Ability to manage and prioritize workload
- Ability to develop maintenance schedules in consideration of user uptime
- Ability to maintain logs and records of repairs and scheduled maintenance
- Device inventory tracking and replenishment while maintaining budgets
- Familiarity with Windows, O365 Suite, MS Entra Admin Center, networking hardware, VMware, backup storage such as Veeam and AWS, Power Shell, and Oracle E
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