Account Specialist - Marion

Requisition
18806
-Posted
10/22/2026

- Retail Operations

Farm Credit Mid-America is a financial services cooperative serving financial needs of farmers and rural residents in Arkansas, Indiana, Kentucky, Missouri, Ohio, and Tennessee. Our purpose is to secure the future of rural communities and agriculture. We are passionate about serving the needs of our rural communities and creating positive customer experiences.

Farm Credit Mid-America is a great place to work! We have been named as a Best Places to Work in Kentucky for the past 14 years. At Farm Credit Mid-America we put our customers and team members at the heart of all we do.

SCHEDULE: Full Time, Onsite
TRAVEL REQUIRED: 0% - 5%

Compensation: The salary range for this position is estimated to be 49,208.00 – 89,931.00 annualized, which reflects the company’s current estimate of the potential compensation range at the time of posting. This salary range reflects the anticipated compensation for this position and represents one component of the total rewards package. Final compensation will be determined based on factors such as experience, skills, education, qualifications, and allotted budget.

The organization offers a comprehensive benefits program as part of its overall compensation strategy, and salary ranges are reviewed periodically to remain aligned with market conditions.

Benefits At A Glance

Eligible team members have access to a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• Well-being and fitness reimbursement programs
• Paid vacation, sick leave, and holidays
• 401(k) plan with company contributions and matching opportunities
• Paid parental leave
• Short-term and long-term disability coverage
• Tuition reimbursement and professional development programs
• Community involvement and volunteer opportunities
• Variable compensation opportunities for eligible positions

The Account Specialist delivers loan origination and servicing while providing responsive, solution-focused customer service and supporting strong portfolio performance. This role serves as a key partner for Financial Officers and customers by analyzing financial information, facilitating credit delivery, evaluating portfolio needs to identify cross-selling and marketing opportunities while deepening customer relationships.

This role contributes independently to routine and recurring work with growing confidence and consistency. It applies established procedures, manages assigned responsibilities effectively, and collaborates with others to support business outcomes. Team members at this level are expanding functional knowledge, strengthening judgment, and developing problem-solving skills within defined parameters.

• Creates a positive customer experience by providing timely, thorough, and responsive service across all business segments, including handling incoming calls, assisting walk‑in customers, processing financial transactions and deposits, completing monetary accounting activities, and preparing reports while meeting internal deadlines. Supports operational continuity by assisting with office coverage, serving as a backup to other roles.
• Builds and maintains strong customer relationships by understanding customer goals, credit strengths and weaknesses, participating in active conversations, and occasionally supporting joint sales calls to enhance relationships.
• Interprets and evaluates customer financial information, asks probing follow up questions, and recommends appropriate products and services, including delivering loan decisions, conditions, and key talking points.
• Manages application, renewal, and loan servicing activities by obtaining…