Director of Talent Ladder
Listed on 2025-12-27
-
Management
Business Management, Corporate Strategy
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Job no: 494616
Work type: Administrative (Full Time)
Location: Indianapolis, IN
Categories: Administrative/Professional
Job Title: Director of Talent Ladder
Reporting Relationship: VP of Enterprises & Partnerships
Unit: National & Global
Department: Enterprises & Partnerships
Campus
Location:
Indianapolis Ed Center North, Marion, IN
Summary of Position: The Director of Talent Ladder will lead IWU's workforce and B2B-focused credentialing enterprise, driving strategic growth through innovative product development, sales execution, and partnership cultivation. This role combines strategic oversight with hands‑on leadership to deliver contextualized, skill‑based training programs that serve both individual learners and corporate clients. The Director will oversee dual revenue streams: individual training programs aligned with state and federal workforce funding, and customized B2B training solutions that deliver measurable ROI for business partners.
Working closely with the Customer and Partner Success Manager and Director of Resource Development, this position will leverage our new AI‑driven LMS to create agile, personalized training solutions that meet market demands while achieving strong enrollment, completion rates, and job placement outcomes. The role requires a strategic leader who can balance academic excellence with business agility to position Talent Ladder as the premier workforce and employee development partner.
And Responsibilities
- Product Strategy and Development
- Develop and execute comprehensive product roadmap for Talent Ladder's certificate and training offerings
- Drive product mix optimization to maximize market relevance and revenue potential
- Collaborate with instructional design teams to create contextualized, skills‑based programs
- Ensure alignment with state and federal workforce funding requirements (Next Level Jobs, Pell frameworks)
- Lead market research and competitive analysis to identify emerging skill demands and training opportunities
- Oversee implementation and optimization of AI‑driven LMS for rapid, personalized content delivery
- Sales and Business Development
- Drive B2B sales strategy and execution for customized corporate training solutions
- Develop and maintain relationships with workforce development agencies and state/federal funding partners
- Lead prospect identification, relationship building, and contract negotiation for enterprise clients
- Create compelling value propositions that demonstrate ROI for business training investments
- Collaborate with marketing teams to develop sales materials and lead generation strategies
- Represent Talent Ladder at industry conferences, workforce development events, and business forums
- Partnership and Stakeholder Management
- Build and maintain strategic partnerships with state workforce agencies, federal funding entities, and employer networks
- Manage and grow relationships with Indiana's Next Level Jobs program and other state workforce initiatives
- Manage and grow relationships with existing partners
- Develop corporate partnerships that create sustainable training and placement pipelines
- Coordinate with academic partners and industry associations to enhance program credibility
- Engage with local economic development organizations and business chambers
- Operations and Performance Management
- Monitor and optimize key performance metrics including enrollment, completion rates, and job placement outcomes
- Oversee program delivery to ensure high‑quality learner experiences and client satisfaction
- Manage budget and financial performance to achieve revenue targets and operational efficiency
- Lead continuous improvement initiatives based on learner feedback and market demands
- Ensure compliance with accreditation standards and funding requirements
- Coordinate with Customer and Partner Success Manager and Director of Resource Development on strategic initiatives
- Team Leadership and Strategic Collaboration
- Collaborate with Customer and Partner Success Manager to optimize client experience and retention
- Work with Director of Resource Development to align marketing and…
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