Assistant Community Manager

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Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, the company has decades of experience delivering exceptional value to partners and a growing portfolio of multifamily, single‑family, affordable housing, build‑to‑rent, active adult, and student housing properties across the U.S.

The Assistant Community Manager operates under the supervision of the Community Manager, overseeing everyday operations and financial functions of the housing community. The role plays a vital part in rent delinquency collection, financial management, personnel leadership, leasing, maintenance, and risk management to maintain compliance with company policies, safety, fair housing guidelines, and liability concerns.

• Posting all payments and income from applicants, current residents, and non‑current residents accurately and timely.
• Processing and reconciling daily account receivables.
• Monitoring and following up on bad debt, including preparing late notices, resident and guarantor contacts, and evictions filings.
• Helping the property meet budgeted revenues, expenses, and Net Operating Income.
• Posting all charges to resident accounts, including bill‑back of utilities where applicable.
• Conducting end‑of‑month closing procedures and reporting.
• Maintaining accurate records and auditing resident files for accuracy.
• Walking units and posting move‑out charges, statements, and security deposit refunds.

• Regular/daily onsite attendance is required.
• Screening, hiring, training, coaching, and developing onsite staff using company directives.
• Providing ongoing training, coaching, counseling, and guidance in line with Asset training benchmarks.
• Promoting harmony and quality job performance through support and effective leadership.
• Ensuring staff compliance with company policies and procedures.
• Managing lease‑related activities, including closing, follow‑up, documentation, and reporting.
• Implementing marketing strategies and systems outlined in the annual marketing plan.
• Addressing resident complaints, concerns, and requests to ensure satisfaction.
• Developing and implementing resident retention programs such as events and newsletters.
• Effectively showing, leasing, and moving in prospective residents.

• Providing excellent customer service and monitoring maintenance service request turnaround.
• Maintaining property appearance and ensuring repairs are completed promptly through regular inspections.
• Assisting with supervision of all business functions related to operations.
• Planning and using property resources and supplies economically, including obtaining bids, pricing, and managing vendor relationships.

• High‑school diploma or equivalent; bachelor’s degree preferred or two years’ experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Basic computer skills and understanding of onsite software functions.
• Knowledge of Fair Housing Laws and OSHA requirements.

• Regular stationary position, often standing or sitting for prolonged periods; repetitive wrist, hand, and finger motions; and assessment of accuracy, neatness, and thoroughness of work.
• Movement between work sites; occasional ladders, stairs, scaffolding, and confined spaces; overhead work and reaching; lifting and moving objects up to 25 lbs.
• Operating machinery, power tools, and motor vehicles or golf carts.
• Work overtime, weekends, night hours (emergencies); small or enclosed spaces; extreme temperatures; outdoor environments; exposure to hazardous chemicals.

Salary Range: $19 per hour to $21 per hour.

Benefits include medical, dental, vision, life, accidental, and disability insurance; 401(k) with employer matching; commission and performance bonuses (when applicable); paid sick days and company holidays for full‑time employees.

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.

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