Field Service Technician

Field Service Technician

As a Maintenance Engineer, you will be responsible for coordinating projects, attending customer and vendor meetings, and overseeing the installation, maintenance, troubleshooting, and repair of specialized machinery used in industries such as automotive, aircraft, medical, and bridge construction.

Responsibilities:

• Coordinate closely with the Sales Department and Office Staff concerning ongoing projects.
• Troubleshoot and repair specialized machines accurately and efficiently.
• Install and assemble machinery, making modifications as necessary.
• Clean parts and adjacent areas during repair processes.
• Follow established tool procedures and maintain lock-out tag-out protocols.
• Send, receive, analyze customer interview sheets, and perform thorough preventative maintenance.
• Prepare preventative maintenance reports within two weeks of returning from service.
• Obtain approval from the Field Service Supervisor for purchases and make redesign suggestions for accessory components.
• Ensure all necessary parts and tools are ready prior to projects.
• Check tools prior to leaving customer sites to ensure all are accounted for and organized upon returning to the shop.
• Accurately pull and highlight assembly and parts drawings.
• Maintain precise measurements during project work.
• Complete projects accurately and thoroughly.
• Refer to machine drawings when working at the shop, job site, or communicating with customers.
• Follow up with customers post-service and document the results.
• Communicate effectively with customers and team members.

Essential

Skills:

• Ability to travel up to 70% during the week or month.
• 2-3 years of experience in mechanical or electrical work.
• High level of mechanical aptitude.
• Experience in troubleshooting mechanical, hydraulic, pneumatic, and low-voltage systems.
• High level of customer service and satisfaction.
• Experience working collaboratively within a team.

Additional Skills &

Qualifications:

• Experience with welding and fabrication.
• Proficiency in Microsoft Office (Excel and Word).
• Bronze scraping skills.
• Experience with Mitsubishi PLCs, robotics, servo systems, CNC machines, wiring, and cranes.

Why Work Here?

Enjoy comprehensive health and insurance benefits, including medical, dental, and vision coverage. Benefit from voluntary life insurance and retirement plans with matching contributions. Experience the supportive and collaborative company culture with opportunities for professional growth.

Work Environment:

This is a traveling position, requiring up to 80% travel due to increased demand for installations and servicing of machinery. When not traveling, enjoy working in a temperature-controlled facility that fosters a tight-knit, team-oriented community. Core business hours are Monday to Friday, 8:30 am to 5:00 pm, with in-house technical hours from 7:00 am to 3:30 pm. You will be provided with a laptop and desk space for in-house work and planning.

Job Type &

Location:

This is a Contract to Hire position based out of Marion, OH.

Pay and Benefits:

The pay range for this position is $20.00 - $35.00/hr individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Final date to receive applications:

This position is anticipated to close on Oct 26, 2026.

Workplace Type:

This is a fully onsite position in Marion, OH.