Data And Planning Manager

About the Role

We’re looking for a detail-driven, analytically minded Data & Planning Manager to support Whistl’s fulfilment network by owning key performance metrics, forecasting, and strategic planning across multiple operational sites.

This vital role is evenly split across Northampton, Wellingborough, and Lutterworth
, supporting the performance, planning, and decision-making processes at each location. You’ll be responsible for interpreting complex data sets, developing planning tools, and delivering actionable insights to key stakeholders across the business.

If you're passionate about analytics, confident in stakeholder engagement, and eager to drive meaningful impact, you could be our next Data & Planning Manager.

• Analyse data to support resource planning, forecasting, and invoicing accuracy and interpret customer forecasts to align resource planning.
• Maintain and develop monthly MI packs for senior management.
• Collaborate with IT to scope and build daily operational reporting tools and distribute daily performance reports across internal and external teams.
• Build and maintain SLA and KPI reports for both clients and internal teams.
• Develop peak planning documents for multiple fulfilment sites.
• Interpret customer forecasts to align resource planning.
• Identify and recommend process and productivity improvements.
• Assist in developing customer-facing reporting portals
  .
• Ensure stakeholders are accountable for reporting responsibilities.

Skills & Experience

• Previous experience in a logistics or operational setting - experience in e-commerce or fulfilment is highly desirable
• Strong analytical mindset and attention to detail with a demonstrableability to manage and interpret large data sets
• Ability to work under pressure and meet deadlines
• Confident communicator with great presentation and influencing skills
• Strong problem-solving and ownership mentality
  ; comfortable challenging existing processes to drive improvement
• Excellent organisational skills with a proactive approach

Technical Experience

• Proficient in Excel and Microsoft Office
• Experience with SQL and/or other data tools
• Good understanding of IT systems and reporting platforms

Education

• Minimum A-Level qualification (or equivalent)
• Formal training in Excel and SQL preferred

Other Requirements

• Full UK Driving Licence and willingness to travel across the UK to support fulfilment sites
• Flexibility to adapt working hours based on operational need

Step into a strategic role that shapes operations. Join us as a Data & Planning Manager today!

We are the UK’s leading delivery management company providing efficient, high-quality and competitively priced services across Business Mail, Parcels, Fulfilment and Doordrop Media both in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services handling over 50% of bulk business mail in the UK.

We are in the top 100 privately owned companies with 23 locations across the UK. Our success is down to our people and the values we all follow to delivery excellence to our customers.

We think as part of a team
, act with a can-do attitude and do the right thing
. Following these simple values has resulted in our people delivering and exceeded both our business and personal development goals.

We are a ‘family’ of uniquely different people with strengths in the areas we work in and always have the opportunity to be curious to enhance ourselves.

We are a disability confident employer and embrace Well Being, EDI and ESG to make ourselves and our environment the best it can be.

• 23 days' annual leave
• Company Pension
• Long service rewards: both financial and leave-based.
• Health cash plan.
• Life assurance scheme.
• Critical Illness Cover
• Career development opportunities.
• Access to a well-established Employee Assistance Programme provider.
• Company Car
• Access to our prestige benefits and rewards portal.
• And other excellent benefits you'd expect from a market leader.