Residential Family Support Worker (Bank​/As & When

Position: Residential Family Support Worker (Bank/As & When)
Residential Family Support Worker (Bank / As & When)
📍 Market Harborough, Leicestershire (further shifts in Leicester, Syston, Hinckley, Coalville and Mountsorrel)
💰 £13.59ph

Make a real difference. Every shift. Every family. Every day. Do you believe every child deserves the best possible start in life? Are you passionate about helping families overcome challenges, build confidence and create brighter futures? If so, we'd love to hear from you!!

We're looking for compassionate, resilient and enthusiastic Residential Family Support Workers to join our dedicated team on a Bank (As & When) basis at a specialist Family Residential Centre in Market Harborough.

No two days are ever the same, and every day offers the chance to make a genuine impact.

💙 About the service:
Our specialist Family Residential Centre provides a safe, supportive and nurturing environment where families can receive intensive support while parenting assessments are completed.

The service consists of three self-contained family flats and supports parents facing a range of complex challenges, including:
Learning disabilities
Mental health difficulties
Domestic abuse
Substance misuse
Trauma and adverse life experiences

Working alongside experienced colleagues and partner agencies, you'll help families develop practical parenting skills, establish healthy routines and create positive, lasting change for their children.

This is a rewarding role where your encouragement, patience and guidance can transform lives.

⭐ What you'll be doing:
As a Residential Family Support Worker, you'll be at the heart of supporting families every step of the way.

Your responsibilities will include:
✔ Building trusting, positive relationships with parents and children
✔ Supporting families to develop safe, consistent parenting routines
✔ Acting as a positive role model through guidance and practical support
✔ Encouraging independence, confidence and emotional wellbeing
✔ Working closely with social workers and other professionals
✔ Maintaining accurate records and contributing to assessments and reports
✔ Supporting with day-to-day household tasks including cooking and maintaining a welcoming environment
✔ Promoting safeguarding and ensuring children remain safe at all times
✔ Helping create a warm, caring and nurturing home where families can thrive

🌈 We're looking for someone who...
You'll be someone who genuinely cares about improving outcomes for children and families.

You'll ideally have:
A Level 3/4 Diploma in Residential Childcare (or be willing to work towards it)
Experience working with children, young people and families
Knowledge of safeguarding and child protection
Excellent communication and relationship-building skills
A calm, resilient and positive approach
The flexibility to work shifts, including weekends and bank holidays
A genuine passion for supporting vulnerable familie

Experience with in residential childcare, family support, social care, youth work, education or similar settings would be highly desirable.

💼 Why join us?
This is more than just a job; it's an opportunity to change lives while developing your own career.

We offer:
✨ Flexible Bank working to fit around your lifestyle
✨ Excellent training and ongoing professional development
✨ Supportive and experienced leadership team
✨ Opportunity to gain nationally recognised qualifications
✨ Employee Assistance Programme providing free confidential support
✨ Pension scheme
✨ Family-friendly policies
✨ Generous annual leave entitlement (pro rata)
✨ Option to purchase additional annual leave
✨ Health cash plan options
✨ Cycle to Work scheme
✨ Retail, leisure and lifestyle discounts through our employee benefits platform
✨ Career progression opportunities across specialist children's services

🌟 A career that matters:
Every conversation, every activity and every shift has the potential to change a family's future. If you're compassionate, resilient and ready to make a lasting difference, we'd love to hear from you.

Apply today and become part of a team that's committed to helping children and families build safer, happier futures.

Please note:

This role is subject to an Enhanced DBS check and satisfactory pre-employment screening. Flexibility to work across a 7-day rota is required