Technical Assistant, Manufacturing ​/ Production

Company Overview

WE ARE 200 years of history and over 2,300 employees strong. WE ARE a business loaded with opportunity and career progression. WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions. Through our customer relationships, diverse building product range and solutions, we enable the creation of inspirational homes, places and spaces for us all to live and work better.

With eight core product categories, underpinned by expert design and technical services, we work with architects, builders, merchants and the wider construction supply chain to build the face of Britain. We are fully committed to a net zero future and continue to invest in expertise and product development to manufacture more efficiently and sustainably. We pride ourselves on leading for new, innovative and sustainable products and solutions, both for today and for a new era of building.

The successful candidate will support the implementation and ongoing enhancement of quality assurance systems, including materials testing, process control, and environmental control procedures, across the manufacturing operation. This role operates on a Mon‑Fri 8am to 4pm.

• Perform functional Quality Assurance and environmental control tasks in line with company procedures.
• Develop and maintain clear, comprehensive work instructions for testing and operational processes.
• Conduct product and raw material testing, analysis, and reporting.
• Contribute to process development and support continuous improvement initiatives within the department and across the wider factory operations.
• Promote and maintain high standards of Quality, Health & Safety, and environmental compliance.
• Record, document, and report test results and operational data accurately.
• Train colleagues and monitor the consistent application of process control checks throughout the facility.
• Apply and promote 5S methodology to improve within the Test Laboratory.
• Assist in identifying and implementing improvement techniques to enhance operational efficiency and product quality.
• Support thermal processing re Kiln and Dryer where required.

• Strong numeracy and literacy skills.
• A good working knowledge of materials science principles (desirable).
• Experience in clay materials and associated manufacturing processes (advantageous).
• Competent IT skills, including data recording and reporting.
• Excellent time‑keeping and attendance record.
• High level of Health & Safety awareness.
• Ability to work effectively both independently and as part of a team.
• Self‑motivated with the ability to work to defined standards with minimal supervision.
• Good communication skills, both written and verbal.

• Full‑time, permanent role.
• Competitive salary.
• Bonus scheme.
• 10% matched pension, administered by Legal and General.
• 3x life insurance.
• Share Save scheme eligibility.
• Full access to Employee Assistance programme for self and family members.
• Access to high‑street retail discounts platform – discounts at Tesco, Asda, etc.
• Personal development and career progression opportunities.

We are proud to be an Equal Opportunity employer. You will receive consideration for employment without regard to gender, gender identity or expression, sexual orientation, race, religion, national origin, disability or age.