Medical Office Assistant; Physiotherapy Clinic

We are a well-established multidisciplinary rehabilitation clinic located in Markham, Ajax, and Scarborough.

• Effectively multitask across a range of front desk duties. Welcome patients and assist with immediate needs.
• Answer phones, respond to phone, email, and text inquiries.
• Schedule and manage appointments, including cancellations and new bookings.
• Assist with insurance inquiry follow‑ups. Process billing and collect payments from patients.
• Maintain a clean, organized work workplace. Support other practitioners and collaborate on administrative tasks.
• Handle housekeeping duties as needed. Manage the clinic’s social media and marketing initiatives using provided materials. Perform general bookkeeping and related activities. Oversee opening and closing duties.
• Assist with any minor office administrative responsibilities.

• College diploma, bachelor’s degree, or equivalent in Health Administration or a related field.
• Minimum of 3 years full‑time professional experience (if applicable).
• Superior communication and multitasking skills.
• Strong command of English. Friendly, energetic personality; front desk is the "glue" to operations.
• Fluent in written and spoken English.

Monday to Friday: 10 AM to 7 PM (one hour break; one weekday off).

Saturday: 9 AM to 2:30 PM.

Sunday: 9 AM to 2:00 PM (only a few Sundays per year).

• Must be able to drive and be willing to travel between clinic locations as needed.
• Willingness to work weekends, including Sundays.
• Positive "can‑do" attitude.

Job Type: Full‑time, Permanent.

Pay: $18.00 - $22.00 per hour.

Expected

Hours:

37.5 hours per week.

Work Location:

In person.