Business Process Operations Administrator On-site

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

The Business Process Operations Administrator (Contract) is responsible for various daily processes, ensuring accuracy and efficiently supporting Issuer Operations and Client Management Services to complete issuer shareholder meetings.

• Prepare source data for entry by opening, extracting, and sorting mail
• Verify and log receipt of data, obtain missing data, and establish priorities
• Completion of various duties on company systems including programs on Microsoft Access, Excel, and internal systems
• Extrapolate and input large quantities of data, alpha, and numeric (in combination) from source materials, in a timely manner in a unique computer system for output data and resolve processing issues
• Quality control of information, auditing of output documentation for grammar, and comprehension and comparison to source materials
• Evaluate the validity of the documents to be entered, recognize, and report any deficiencies to Client Managers
• Verify source documents received and compare with internal system data
• Liaise with various departments, as required
• Assist Client Management to coordinate timely and accurate mailings as it relates to the shareholder meetings
• Collaborate with team members to ensure daily goals are completed
• Protect organization’s value by keeping information confidential
• Other responsibilities as assigned
• Overtime is required during the Proxy season due to processing volumes.

• Education:
  
  High School Diploma or equivalent
• College Diploma in Business Administration is an asset
• Experience:
  
  1-2 years of hands‑on experience in Data Entry and/or Quality Assurance is essential.
• Exposure to brokerage, proxy, or financial business operations is preferred.
• Knowledge of proxy rules, regulations, and processing is an asset.
• French is not required but is an asset.

• Strong written and verbal communication skills
• Intermediate proficiency in Word and Excel
• Ability to work in a cross‑functional environment
• Ability to communicate effectively with fellow associates, other departments, management, and outside vendors, as required

Windows environment. All necessary advanced technological tools are provided.

Throughout the application process, you will be required to attend interviews in person.

Hourly Rate: 18.00 – 20.00 CAD/hour. Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location.

This posting is for an existing and currently open position within Broadridge.

Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:
Employment verification Education verification Credit inquiry Canadian criminal record check.

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodation during the recruitment process, please notify our recruitment team.