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Job Description & How to Apply Below
Become an essential part of Direct IME as a full-time Intake Coordinator, responsible for managing referrals, scheduling assessments, and ensuring top-notch customer service. This role operates Monday to Friday from 8:30 AM to 4:30 PM.
As an Intake Coordinator, you will oversee the entire referral process, from initial receipt through to scheduling and confirming attendance. Key skills include exceptional communication, data management in IME-Centric, and a strong ability to coordinate with various stakeholders in the medical-legal field. You'll ensure seamless operations by reviewing medical documents and addressing client inquiries.
Key Responsibilities:
• Handle intake of new referrals from various sources
• Schedule examinations and confirm appointments with physicians
• Communicate with clients regarding appointments and medical records
• Review documents for accuracy and confidentiality
• Monitor work queues and manage clinic coverage as needed
Requirements:
• High school diploma or equivalent required
• Minimum of one year related experience preferred
• Proficient in managing heavy call volume
• Ability to operate essential office equipment
• Exceptional communication and organizational skills
Serve as the backbone of efficient medical assessments at Direct IME, ensuring smooth operations and positive client interactions.
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