Coordinator, Corporate Services , Environmental Services

Position: Coordinator, Corporate Services Support, Environmental Services
Please Note:

If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.

Land acknowledgement:

Oak Valley Health is honoured to provide care on the traditional and treaty territory of the Anishinaabeg, and acknowledge our closest Indigenous communities, the Chippewas of Georgina Island and the Mississaugas of Scugog Island. The land is encompassed within Treaty 13, Treaty 20, and the Williams Treaty.

Today, this area is home to many diverse Indigenous Peoples, and we acknowledge the health disparities and barriers Indigenous Peoples face in accessing care. To support true healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action together to improve safe and equitable health care for current and future generations.

Who you are:

You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage

You are a patient and/or client centered individual who performs at an exemplary standard

You are a team player with excellent communication, critical thinking and prioritization skills

Who you are:

You encompass Oak Valley Health’s core values and live the words of Respect, Trust, Commitment, Compassion and Courage You are a patient and/or client centered individual who performs at an exemplary standard

You are a team player with excellent communication, critical thinking and prioritization skills

What we are looking for:

As a member of our team, you will be responsible for ensuring the systems supporting the coordination and facilitation of flow within the Facilities & Corporate Services Department are maintained. In this role you will utilize your goal-oriented, client centered approach to assist in the day to day operations including the monitoring, evaluation and assigning of resources within the portfolio.

You are someone who can work in a fast paced environment and can prioritize multiple competing priorities and can critically problem solve to ensure that an efficient flow is maintained.

Respond to customer service requests and direct as required, monitoring, tracking and dispatching support services calls as necessary

Initiate Service recovery after a customer complaint

Preparing and maintaining departmental schedules for all support services areas and troubleshooting scheduling concerns according to CUPE collective agreement (this will include tracking of vacation approvals, sick call replacements, shift vacancies, shift exchanges and vacation requests, posting available shifts on staff notification application, identify gaps and improvements within schedules and flag when additional staffing is required

Maintenance, upgrades, analytic, and roll out of the scheduling software

Exercise judgement and independence to coordinate the department work flow process, Connexall, Meditech, UKG Scheduling Software, Key watcher, Department Work routines

Identifying automated system trends and highlighting when service levels are not met Supporting payroll function

Escalating and managing equipment issues or needs

Data entry and maintaining data integrity in tracking systems

Monitoring and analyzing the performance of assigned support services systems to provide reports for appropriate leads and Managers Identifies trends within role and recommend continuous improvement activities

Updating and Maintaining Confidential records and files

What you bring to the role:

Secondary School diploma and completion of Community College Administrative Assistant Diploma or equivalent

Support Services administrative experience

Previous administrative experience within a support services environment

Minimum 1 year relevant administrative hospital experience

Recent experience with computerized scheduling and payroll timecards, preferably within Meditech 6.0 environment

Proven MS office proficiency (Word, Excel and PowerPoint)

Experience with coordination of a complex scheduling system

Proven agility to facilitate and coordinate efficient flow of a busy work environment

Demonstrated excellent organizational skills with ability to prioritize tasks and meet deadlines in a fast-paced environment

Excellent customer service, interpersonal skills and conflict management

Excellent written and verbal communication skills

Excellent critical thinking skills with the ability to think independently to proactively anticipate the needs of the program

Must demonstrate high initiative and efficiency

Demonstrate a high degree of energy, enthusiasm,…